Visual Lead is responsible for:
Assisting the Assistant General Manager in Merchandising the Men's and Women's departments
Flex and fill product when product has sold through
Plan for new merchandise when it comes in on truck and where it will go
Manage product in stockroom
About Old Navy
Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
Promote loyalty by educating customers about our loyalty programs.
Leverage omni channel offerings to deliver a frictionless customer experience.
Support sales floor, fitting room, check out, and back of house processes, as required.
Courteous and responsive to internal/external requests.
Exchange and verify job related information to provide support.
Who You Are
Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
Able to handle customer interactions and potential issues/concerns courteously and professionally.
Use basic information-gathering skills to solve problems.
Ability to learn procedural knowledge acquired through on-the-job training.
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Job Type: Full-time
Pay: $16.00 - $18.60 per hour
Expected hours: 30 – 40 per week
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
4 hour shift
8 hour shift
Holidays
Monday to Friday
Weekends as needed
Work Location: In person
#J-18808-Ljbffr
