Wow Ambassador

Company Description ABOUT WESTGATE RESORTS Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Job Description

GENERAL SUMMARY OF DUTIES:

The Project Coordinator Facilities ensures a variety of comprehensive programs to meet the various facilities needs within the resort. Accountable for preparation, coordination, and implementation of assigned facilities programs to provide a seamless experience for employees and guests.

ROLE AND RESPONSIBILITIES: (INCLUDES BUT IS NOT LIMITED TO THE FOLLOWING)

Collaborate on programs to increase productivity and efficiency.
Research, prepare and coordinate all phases of construction projects, including but not limited to permits, inspections, material, FF&E, manpower, timelines, and punch lists.
Interacts with Development, Contractors, Facilities, & Operational employees.
Coordinate with in-house and outsourced employees.
Ability to handle independent work responsibility and judgment.
Physical ability to access all areas of the property.
Handles multiple tasks and adjust work shifts as necessary to complete assigned projects.
Develop an intimate knowledge of projects, systems, and operations.
Assist with development and reviewing all bids and project requirements.
Asist with monitoring all project activities.
Work closely with other departments for service needs and resolution of issues.
Performs other related duties as assigned/required.
Directly works with the Director of Facilities
Maintain a clean DMV record.
Provide a current Nevada Motor Vehicle Report to the department leader and Risk Management every 6 months
Immediately notify department leadership of any changes to the Nevada Driver's License status.
Other duties as assigned.

Qualifications

PERFORMANCE REQUIREMENTS: (KNOWLEDGE, SKILLS AND ABILITIES)

Intermediate skills in Microsoft Word, Excel, Adobe Acrobat Pro and Outlook.
Skill in developing and maintaining guest relations.
Ability to establish and maintain an effective working relationship with management and employees.
Pleasant personality, team oriented and enjoys working with and assisting people.
Ability to maintain confidentiality of sensitive information.
Ability to respond to common inquiries from other employees or guests.
Ability to manage numerous trades and contractors.
Polished appearance and demeanor.
Excellent customer service skills.
Strong written and verbal communication skills with the ability to effectively communicate in English.
High School diploma or equivalent.
At least 21 years of age.

TYPICAL PHYSICAL / MENTAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in a physical plant, tight spaces or high places, construction site and all locations throughout the property.
Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
The noise level in the work environment is usually moderate.
When on the casino floor, the noise level increases to loud. A casino environment typically allows smoking.
Constant contact with executives, department management, applicants, employees and guests is necessary.
Requires prolonged sitting or standing and mobility.
Requires bending and reaching.
Involves transporting, pushing, pulling, and maneuvering items weighing up to 100 lbs.
Requires eye/hand coordination. Requires use of standard office equipment. Requires basic math.
Ability to push and/or pull file cabinet drawers weighing up to 5 lbs.
Requires the ability to distinguish letters, numbers and symbols.
Communicate directly, through written and telephonically with guests and employees and read and write in English.
Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

TYPICAL WORKING CONDITION:

EXPERIENCE REQUIREMENTS:

Knowledge in blueprints.
Previous experience in a large, luxury resort setting.
Construction experience.
Management experience

EDUCATION REQUIREMENTS:

PROPERTY-WIDE WORKING CONDITIONS:

May be exposed to casino related environmental factors including, but not limited to: second hand smoke, excessive noise, and constant interaction with the general public.

CONCLUSION: (TO BE INCLUDED ON ALL DESCRIPTIONS)

I have read, understand and accept the essential functions/description for the position mentioned above. I understand the Company strongly supports and adheres to the Americans with Disabilities Act. At any time, should I required a reasonable accommodation in order to be able to meet the essential functions for this positions because of a disability, I will seek the assistance of the Company's Human Resource Department, which will evaluate whether I am entitled to a reasonable accommodation.

THE WESTGATE RESORTS – SYSTEM OF INTERNAL CONTROL

Everyone has a part in the internal control system at Westgate Resorts. The roles vary depending upon what level of responsibility and the nature of involvement by the individual. Westgate Resorts' system of internal control integrates the activities, plans, attitudes, policies, skills and efforts of its associates working together to provide reasonable assurance that Westgate Resorts will achieve its objectives and mission. Each Team Member is responsible for adhering to those performance programs, policies, procedures, guidelines and internal control standards established to guide the operation of Westgate Resorts.

Additional Information

Typical physical / mental demands:

Must be able to grasp, bend, and lift 25 lbs. and sufficient dexterity of hand to use office equipment including; computer keyboard, calculator, general office equipment, and multi-line telephone. Must have the ability to stand, move, and walk throughout property up to 3 miles, including climbing stairs and sitting at desk workstation for the duration of the shift. This job requires interaction with the public and engagement with an array of personalities. Must be ok with working in a smoking friendly and high spaced environment.

Typical Working Condition:

High paces, bust casino floor with table games and slot machines. Smoke environment