As a Signet team member, you are invited to be your best self, introduced to opportunities that grow your career – not just your job – and inspired to inspire more love in the world.
Signet Jewelers is the world's largest retailer of diamond jewelry, operating worldwide under the iconic brands of Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, JamesAllen.com, Rocksbox, Peoples Jewellers, H.Samuel and Ernest Jones.
STORE MANAGER
Title: Store Manager
Reports To: District Manager
Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory Control
Position Summary:
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store. Through personal selling, leadership, and coaching, the SM will champion a People First store environment that promotes diversity and inclusion, the development of life-time relationships with customers and the delivery of a best-in-class customer experience.
Major Responsibilities/Essential Functions:
Vision and Purpose:
Communicates performance expectations and ensures all team members understand the impact of their performance on company success. Coaches and develops the store staff to instill understanding of brand image and to ensure consistent representation of the brand in customer interactions and execution of store visuals and marketing.
Customer Obsession:
Responsible for ensuring team members, and self, deliver an exceptional customer experience every time through training, customer outreach, communication and clear expectations.
Critical Thinking & Innovative Action:
Attains sales projections and sales quotas as set by the Company and develops strategies to maximize both personal and team members sales potential while achieving goals.
Employee Experience:
Demonstrates a commitment to the Company's People First vision. Responsible for the selection and development of talent to drive store growth.
Diversity, Equity and Inclusion:
Responsible for establishing a positive, professional work atmosphere in which team members are able to bring their full self to work and want to do their best.
Performance Excellence:
Responds promptly and accurately to all management directives, requests for merchandise transfers, inventories, and request for information.
Work Schedule:
During non-peak periods, managers should aim for a five-day, 40-hour work week.
Schedule based on the right time to effectively run your business.
A combination of both opening and closing shifts should be scheduled throughout the week.
Position Qualifications:
Education Required: Minimum of 2 years of college preferred
Required or Acceptable Job-Related Experience: at least 3 years of retail sales experience, OR 2 years retail sales experience plus a minimum of 1-year retail management experience.
Preference will be given to candidates with specialty retail or jewelry experience
Technical/Other Skills Required: Advanced Communication skillset, both written and verbal.
Proficient with computers, with advanced proficiency in MS Office and other related business, technology, and communication tools.
Strong interpersonal skills to build effective employee and customer relationships.
Additional Language(s) Required: Bilingual skills are a plus.
Physical Demands:
While performing the duties of this job, the employee is regularly required to communicate with and comprehend others. This job regularly requires the employee to stand, to reach with hands and arms, and to move between display cases to handle and/or feel merchandise.
Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration.
Location: 98-1005 Moanalua Road, Aiea, Hawaii 96701
Job Type: Full-time
Pay: $60,000.00 - $100,000.00 per year
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