Under the supervision of the Mobile Crisis Outreach Team Program Manager or designee, the Mobile Crisis Outreach Team (MCOT) Crisis Case Manager is a member of the Northern Hub Crisis Team, providing services in-person and via televideo in Williamson and Burnet Counties. This position is located on-site at the clinics within Williamson and Burnet counties.
The MCOT Crisis Case Manager is an essential, mobile provider of crisis services for all children, adolescents, and adults experiencing a behavioral health crisis regardless of residency status, diagnosis, veteran status, or ability to pay. All MCOT services are community-based and available 24 hours per day, every day of the year. The Crisis Case Manager dispatches to the location of the individual experiencing a behavioral health crisis, including schools, emergency rooms, homes, and BTCS clinics, to provide crisis intervention, screening, referral, relapse prevention, and follow-up services. Follow-up services may include case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services. The MCOT Crisis Case Manager utilizes the most effective and least restrictive approaches and interventions until the crisis is resolved or the individual is transitioned into a more clinically appropriate environment.
This position collaborates with law enforcement, the medical community, schools, families, and social service agencies to assist persons in crisis. The Crisis Case Manager must possess strong knowledge of the principles, methods, techniques, and practices of working with individuals experiencing a mental health, substance use, and/or developmental crisis. They must communicate effectively with people and families from diverse cultures and socio-economic backgrounds. The Crisis Case Manager must have skills and experience using integrated computer database programs to access files and document services and the ability to organize and prioritize work assignments.
This position requires a flexible work schedule and the ability to work independently yet collaboratively. This position requires rotating on-call responsibilities, including after-hours, weekends, and holidays. A daily stipend is offered for each day of on-call.
Multiple Shifts available; 4 10s Sunday- Wednesday, Wednesday- Saturday.
Location: Williamson and Burnet Counties
Salary: $25.23 – $37.48 (Base rate includes $1.00/hr differential for Williamson County Crisis)
*Range of salary subject to applicable differentials listed below*
Applicable Differentials:
Up to $3.50/hour – Previous crisis experienceUp to $2.00/hour – Previous experience in a similar role at a community centerUp to $4.00/hour – Tenure with BTCS$1.00/hour – Masters Degree in HS$0.75/hour – Bilingual$1.00/hour – Advanced LicensureShift Differentials:
Evening Shift: $2.00/hourNight Shift: $4.00/hour$200 per month Service Delivery Incentive opportunity Why join our team?
BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.
Medical Insurance: Through BlueCross Blue Shield, we offer comprehensive medical coverage for you and your eligible dependents with access to network and non-network health care providers. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Dental Insurance: Through Dental Select, we offer two coverage plans for dental care, to include preventative, basic and major services. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Vision Insurance: Through BlueCross BlueShield, we offer vision coverage to include discounts on everyday vision needs, such as eye exams and glasses and/or contacts. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Prescription Plan: Through BlueCross BlueShield, we offer discounts on generic, preferred or brand-name drugs as well as non-preferred drugs at pharmacies or through a convenient home delivery program. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.
Flexible Spending Accounts: Optional pre-tax contributions for medical reimbursement and dependent care plans.
Retirement Plans:
401A: Through this governmental plan, we offer a 7% match to employee contributions.457/403(b): Through these governmental plans, employees may contribute pre-tax earnings for retirement. Employees may participate on the first day of employment.Sponsored Insurance:
Life Insurance: Through Dearborn National, we offer basic life insurance of $5,000. Optional supplemental coverage, as well as spouse and eligible dependent policies, are available to purchase.Long Term Disability/ Accident/ Critical Illness Insurance: Through Dearborn National we offer optional insurance coverages at a competitive rate. Coverage for employees and eligible dependents begins on the first day of the month following 60 days of employment.Family and Medical Leave: Job protection to provide care related to a child's birth or adoption, or for yourself or a family member's serious health condition.
Employee Assistance Program: Through Alliance Worksite Solutions, we offer a no-cost, confidential employee assistance program as a resource to resolve personal, family, financial and legal problems for employees and their dependents.
Professional Development: Joining Bluebonnet Trails is about joining a culture of inclusiveness, collaboration, trust, and the invitation and expectation to have a voice. Bluebonnet offers employees the opportunity to participate in professional development that is skill-based and offers continuing education courses to enhance knowledge and performance via online courses and instructor-led webinars.
Additional Perks:
Employee Referral AwardsLicensure SupervisionLicensure Renewal Fee ReimbursementPublic Service Loan Forgiveness ProgramsEducational LeaveCompetitive Pay Differentials for Applicable PositionsCity: Williamson and Burnet Counties
County: Burnet County, Williamson County
Credentials:
Minimum Qualifications: Bachelor's degree in a human services field, comprehensive knowledge of mental health diagnoses, ability to work as a team member within a fast-paced, recovery-focused environment is essential to this position.
A minimum of two years of case management experience is required.
Must have a valid Texas Driver's License and maintain approved drivers status throughout employment.
*If the degree is not in a human services field, a minimum of 24 college credits in a human services field are required.
Preferred Qualifications: Master's degree; pursuing clinical licensure in counseling, behavior analysis, family therapy, social work or a related field.
Licensure as a Licensed Chemical Dependency Counselor (LCDC).
Bilingual in ASL or Spanish preferred; experience in providing concurrent documentation preferred.
Administration:
1009 North Georgetown Street
Round Rock, Texas 78664
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