You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
We are seeking a Program Manager Analyst to become a key member of the Value Co-Creation Team within Technology.
Value Co-Creation (VCC) is an enterprise-wide initiative with the goal of transforming our ways of working together across Business, Product and Technology functions to drive enhanced customer value and to achieve business outcomes more rapidly. Examples of new ways of working will include enhanced collaboration and co-creation across business, product, and technology through all stages of product development cycle; ensuring alignment with architecture frameworks and standards and SDLC controls; evolving investment portfolio planning, capacity management and execution oversight to enable the key tenets of the value co creation model.
Minimum Qualifications:
Assist in managing the implementation roadmap and collaborate with Business, Product and Technology leads who are driving the adoption of new ways of working in their areas
Reinforce Best Practices prescribed by VCC by delivering change management efforts, such as training and communications
Facilitate feedback sessions, capture themes, and create action plans to refine the delivery model
Maintain the VCC knowledge library
Support the facilitation of enterprise-wide VCC training events, including managing all operational components of training (attendance, training logistics, completion data etc.)
Assist with measuring outcomes around productivity, engagement, and report overall program success metrics, overseeing regular executive reporting
Preferred Qualifications:
Ability to quickly adapt to change while continuing to make progress towards program goals.
Proficient in analytical and presentation tools, including Excel and PowerPoint
Excellent written and verbal communication skills, and ability to present ideas clearly
Soft skills – analytical thinking, curiosity, continuous learning and improvement attitude
Independent thinker who's organized, has great attention to detail, and is proficient at managing multiple priorities
Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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