90461 - Associate Delivery Manager

Details of the offer

The national salary range is £32,827 - £35,678, London salary range is £37,174 - £40,403. Your salary will be dependent on your base location.
Number of jobs available: 3
Detail of reserve list: 12 Months
Region: National
City/Town: National
Building/Site: NATIONAL
Please note: Some of our MoJ Office locations, such as our Liverpool Justice Collaboration Centre, require higher levels of National Security Vetting. The MoJ is working to open more Justice Collaboration Centres and Justice Satellite Offices over time. Click here to learn more about where our currently open Justice Collaboration Centres and Justice Satellite Offices are, to identify where you may be based and understand National Security Vetting requirements of each location.
Grade: HEO
Post Type: Permanent
Working Pattern: Full Time
Role Type: Information Technology
Will the successful applicant have line manager responsibilities? No
HM Courts and Tribunals Service Pay Band: HEO Job Title: 3 x Associate Delivery Manager
Location: London / National
Successful applicants will be expected to be office based 3 days per week in any HMCTS Office (subject to business availability). Term: Permanent
Interview: Video conference via Teams
Important salary details: New recruits to the Civil Service joining MoJ are expected to join at the band minimum. Existing Civil Servants applying on promotion will usually be appointed on the salary minimum of the new pay band, or receive an increase of 10 percent on the current base salary, whichever is higher (This is restricted to the pay maximum of the new band).
GDD: Government Digital and Data (GDD) Profession Capability Framework and Success Profiles Frameworks. Using GDD we will then determine if you will be paid an additional allowance, on top of your basic salary. This role is within the Product and Delivery Job Family, is a Delivery Manager role at Associate Delivery Manager level.
Reserve List: HMCTS run a Reserve List, where candidates who are unsuccessful at interview by only a few points can be offered other roles, at the same band, for up to 12 months. You will be able to view your status via the application screen. If you have been added to the Reserve List, your status will show either Merit or Reserve list.
Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding.
HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital.
DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued.
As an associate delivery manager, you will work on a small or mature agile team and learn on the job. At this level, you may work alongside a delivery manager on a larger team, shadowing and providing support, or working to deliver an element themselves under guidance and mentorship.
As Delivery Manager you will support and shadow a Senior delivery manager to deliver end to end projects. You will be working closely with cross functional product teams to build services for the Courts and tribunal services. You will support in building and maintaining teams, ensuring they are motivated, collaborating and working well; identifying obstacles and helping the team to overcome them. You will learn the ability to focus the team on what is most important to the delivery of products and services and encourage as well as facilitate continuous improvement of the delivery team.
Some delivery background would be useful but not essential. You will enjoy working in an agile environment with multidisciplinary teams. You will be involved in the delivery of complex, high-risk products and services and have strong interpersonal and communication skills.
Key Responsibilities: Support and shadow the Delivery Manager for your JurisdictionSupport the teams to ensure we have the adequate amount of resource to deliver against the goalsWork with business stakeholders to facilitate effective and efficient delivery of products and services from within your jurisdictionLearn the best processes or delivery methods to use, including measuring and evaluating outcomesContribute within the wider Agile Delivery communityDevelop and utilise meaningful metrics in order to lead teams towards their goals and understand areas for improvementOwn and build relationships with the technical teams, Product Owners, senior stakeholders, management and third-party sub-contractors utilising effective and appropriate governance mechanismsSupport and manage complex team dynamics between external and internal stakeholdersCan identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomesAbility to adapt and reflect, are resilient and can see outside of the processAble to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP)Skills & Experience: Experience or awareness of working Agile teams of digital delivery professionalsAwareness and or experience of applying Agile principles and toolsSelf-motivated, detail-oriented, and able to manage multiple priorities simultaneouslyExperience of working with product managers, Developers, Testers, user researchers and service designers would be desirableExpert at solving problems, and an awareness of removing impediments and managing dependenciesAbility to identify and contribute to the management of risks, issues, assumptions and dependencies across service areasAwareness of the social and technological context for government servicesAn understanding of agile approaches and experience of working in agile teamsThe awareness of different approaches for deciding direction and methodologyGood facilitation and stakeholder engagementHave acted independently on day-to-dayApplication process: The following areas of Success Profile Framework will be used to assess and score your application during the sift, and interview.
Experience: As demonstrated in your application form.Strengths: The interview will involve a discussion around 4 strengthsGDD Assessment: During the interview, you will be assessed against the GDD frameworkBehaviours: You will be required to provide evidence of the following key behaviours at Level 3Delivering at Pace Working Together Managing a Quality Service Allowance Details: Roles will be recruited using a combination of the Government Digital and Data (GDD) Profession Capability Framework and Success Profile Frameworks. Using GDD we will then determine if you will be paid an additional allowance on top of your basic salary.
Additional Information: Working Arrangements & Further Information: The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.
MoJ candidates who are on a specialist grade will be able to retain their grade on lateral transfer.
All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.
Flexible working hours: The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ's Flexible Working policy.
Benefits: The MoJ offers a range of benefits:
Annual Leave: Annual leave is 25 days on appointment and will increase to 30 days after five years' service. There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.
Pension: The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.
Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks: The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.
Support: A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.Paid paternity, adoption and maternity leave.Free annual sight tests for employees who use computer screens.Working for the Civil Service: The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order:
To Shared Service Connected Ltd (******** (Monday to Friday 8am - 6pm) or e mail ******** );To Ministry of Justice Resourcing team (******** );To the Civil Service Commission (details available here).As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.
Diversity & Inclusion: The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.
Interviews expected from 7th October, but they could start sooner.
Closing Date: 10/12/2024, 23:55 hours.
Contact information: If you require any assistance please call ******** (Monday to Friday 8am - 6pm) or email ******** . Please quote the job reference - 90461.
To apply for roles in MOJ you will need to confirm your employment history for at least 3 years prior to the date of application so that pre-employment checks (BPSS) can be undertaken. If you have spent significant time abroad (a total of 6 months in the past 3 years) you would be required to give a reasonable account of the reasons why.
For some roles you will be required to successfully complete National Security Vetting at Counter Terrorism (CTC), Security Clearance (SC) or Developed Vetting (DV) level as a condition of appointment. To meet CTC/SC/DV requirements you will normally need to have been resident in the UK for at least 3/5/10 years prior to the date of application (The level of checks that are required are stated in the advert).
If you do not meet the above requirements, you may still be considered if, for example:
You've been serving overseas with HM Forces or in some other official capacity as a representative of HM GovernmentYou were studying abroadYou were living overseas with parentsIn such cases you will need to be able to provide referee cover for the period(s) of residence overseas. The duration of overseas residence and the country of abode will also be taken into account.
Success Profiles: Success Profiles will enable a fairer and more inclusive method of recruitment by enabling us to assess the range of experiences, abilities, strengths, behaviours and technical/professional skills required for different roles. This flexible approach to recruitment focuses more on finding the right candidate for the specific role. To find out more about Success Profiles to support your application please click here for further guidance.
We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.
Application form stage assessmentsExperience: CV
Statement of Suitability - 500 word limit
Use of Artificial Intelligence (AI): You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Interview stage assessmentsThere is 1 interview stage for this vacancy.
Behaviours: Delivering at Pace
Working Together
Managing a Quality Service
Experience: Skill 1 - as aligned to the GDD Capability Framework
Skill 2 - as aligned to the GDD Capability Framework
Skill 3 - as aligned to the GDD Capability Framework
Skill 4 - as aligned to the GDD Capability Framework
Strengths may also be assessed at interview but these are not shared in advance.
Any candidate who has been assessed as being appointable to the role they applied for may be offered a similar, lower grade role, if one is available. Furthermore, any candidate who has just missed meeting the criteria for a particular role, may be appointed to a similar role at a lower grade if such a role is available, and if they have been assessed as meeting the criteria for the lower grade role. These appointments will also be made in merit order.
A Great Place to Work for Veterans: The 'Making the Civil Service a Great Place to work for veterans' initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans.
Redeployment Interview Scheme: Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.
MoJ are able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
This job is broadly open to the following groups:
Nationals of the Republic of IrelandNationals of Commonwealth countries who have the right to work in the UKNationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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Nominal Salary: To be agreed

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