We are seeking a highly motivated and organized individual to join our client's team as an Account Coordinator. As an Account Coordinator, you will build and maintain strong client relationships by serving as the lead point of contact for assigned customers. You will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction.
Account Coordinator positions require candidates to:
· Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communication internal updates, and handling transactional sales opportunities.
· Build and maintain strong, long-lasting relationships with clients, and proactively address client retention and growth.
· Monitor service and evaluate client service plans and provide recommendations based on client needs and suite of products.
· Partner and understand internal departments, processes, and stakeholders.
· Collaborate with Sales team to identify upsell opportunities, and referrals while keeping customer satisfied and engaged with the current product suite.
Candidates must meet the following requirements to be considered for this Account Coordinator position:
· BA/BS in Marketing, Business Administration, related field of study, or comparable work experience.
· Proficient in Microsoft Office applications (i.e. Outlook, Word, Excel)
· SAP/Salesforce experience preferred.
· Strong customer service and interpersonal skills for dealing with different types of internal and external clients and conflict resolution.
· Advanced organizational, time management, and multitasking skills.
· Knowledge in Graphic Communications and Print industry is a plus.
Click on apply now for instant consideration for this Account Coordinator position in Kettering, OH!
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $45,000.00 per year
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
