Overview:
MONUMENT
IS BUILT ON A COMMITMENT TO OUR PEOPLE AND OUR SHARED VALUES. THROUGH OUR GENUINE
PASSION FOR DELIVERY , RELENTLESS
PURSUIT OF PERFECTION , AND
BOLD DECISION MAKING,
WE ARE CREATING A MORE AGILE CONTINGENT WORKFORCE SO BUSINESSES CAN
DREAM BIGGER AND ACHIEVE MORE .
WE ARE MONUMENT
Our passion is helping clients gain full transparency and control of their contingent workforce while achieving best-in-class performance in cost, quality, and compliance. Best of all, we make it easy.
Founded in 2003 with a sole focus on Contingent Labor programs and consulting services
Consultants at our Core Monument maintains a highly analytical consulting services team which provides a strategic approach unmatched by peer MSPs
Global MSP with an ecosystem of partners spanning 50 countries and all major regions
Vendor neutral model relies upon a trusted partner and supplier community
Partners with industry-leading VMS systems
More Gen 1 implementations than any other MSP over the last 5 years.
Seamless extension of client HR, sourcing, business units, vendors and contractors
OUR SHARED VALUES
EVERYONE MATTERS
WE TAKE CARE OF EACH OTHER
LEADERSHIP IS HERE TO SERVE
HIGH-CHARACTER AND HARD WORK ABOVE ALL ELSE
ALWAYS KNOW WHERE YOU STAND
EXCELLENCE ISNT THE EXPECTATION, ITS THE MONUMENT STANDARD
OUR PEOPLE AND OUR COMMUNITY
We support our people and our community through our dedicated committees:
Diversity & Inclusion Council
Womens Leadership Council
Community Outreach
Sustainability Team
Continuing Education Committee
Position Title: Account Coordinator
Position Summary:
The Account Coordinator (AC) will provide first level direct support to the Program Team, Client End Users and Vendors. The AC will support the administrative functions needed to manage the daily requisition management and on/offboarding of labor fills for the client using the clients Vendor Management System (VMS) and acting as the Managed Service Provider (MSP). The AC will also be tasked with running scheduled reports, maintaining integrations and supporting maintenance tasks related to time and process approvals. The AC may at times run the day-to-day account operations and client operations in the absence of the Account Manager, or other Account Coordinators. He/she will be responsible for the understanding of all account service lines and how the client utilizes each unique line of service. 5-10% travel.
Responsibilities:
Relationship Management
Builds and maintains professional relationships with Hiring Managers within the clients organization
Build strong relationships with Supplier partners
Network within Monument Consulting Account Management and other departments
Service
Focus on continuous improvement of daily service and delivery to all end users (Client, Monument and Supplier)
Ensure client needs and performance requirements are met through the following of consistent, efficient, and effective processes
Understand and drive back end account processes (timesheets, reminders, and required reports)
Update and maintain account documents (handbooks, SOPs, training decks)
Responds to and resolves user issues (supplier, buyer, Monument).
Ensure compliance with client procurement policies, guidelines, and processes
Perform and track Worker and Supplier audits
Understand and support basic VMS and Account processes
Complete work in a way as to support and exceed expected Service Level Agreements (SLAs).
Supplier Partnership
Cultivate a solid working relationship with our vendor partners, creating an environment of shared trust and innovation
Qualifications:
0-2+ years Professional Experience and 0-1 years MSP-VMS experience
College Degree or equivalent work experience
Experience with and basic skills with Microsoft Office
Outlook
Word
PowerPoint
Excel
* This is a remote role based out of Denver, CO
Pay Range:
USD $40,000.00 - USD $50,000.00 /Yr.
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