Job Overview
As a Mid-Market Account Executive at Swarmia, you will be responsible for driving growth by acquiring new SMB business and supporting existing customer relationships and renewals. By connecting prospects and customers to Swarmia's value, you will demonstrate how our platform can enhance their engineering teams' performance. This is a fully remote US-based position, with the expectation to travel domestically and international for company gatherings.
About Us
Swarmia is a data-driven continuous improvement platform for software development teams. We accelerate the success of engineering organizations without compromising culture or quality. As a member of the Swarmia Customers Team, you will join a group of trusted advisors passionate about solving our customers' problems and amplifying their success.
The Opportunity
As a Mid-Market Account Executive, you will engage with our SMB clients in the US to understand their needs and goals and align Swarmia's solution to their outcomes. You will host regular client meetings, conduct discovery, demo the product, and create and communicate value to ensure an exceptional customer experience. You will also conduct outbound prospecting to generate new sales opportunities while managing your pipeline to provide feedback and updates to our team.
Responsibilities
Engage with clients to understand project scope, budgets, and timelines
Understand the Swarmia platform, pricing, and customer use cases to host high-level introduction meetings.
Perform virtual product demonstrations to secure new business.
Support trialing prospects
Qualify inbound leads and prospects
Negotiate terms and conditions with clients.
Participate in outbound prospecting to generate new sales opportunities.
Utilize sales tools like email, phone, video, Amplemarket, LinkedIn Sales Navigator, and HubSpot CRM for account development.
Provide customer and product feedback to product and management teams.
Maintain accurate activity, contact, and account information in HubSpot CRM.
Deliver excellent customer support and ensure customer satisfaction.
About You
Curiosity and patience to learn about the industry and become a domain expert.
Ambitious and able to hold yourself accountable for delivering on activity and outcome KPIs.
Ability to learn both "hands-on" and from watching others.
Confident yet receptive to feedback and self-accountability.
2+ years in customer facing sales or customer success role.
What We Offer
A
highly experienced
and motivated team
A domain that's technical, fast-paced, and rapidly growing
Competitive compensation: starting at 150K OTE
Comprehensive benefits: Health, Dental, Vision coverage, 401K with match
Paid annual vacation
Flexible work model - fully remote with opportunities to travel for company meetings and events
Opportunity for career growth, with high performers having the chance to work more considerable opportunities as we grow.
Outstanding work/life balance - we value sustainable work practices
Swarmia is proud to be an Equal Opportunity Employer, providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.
#J-18808-Ljbffr
