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Company Name: CPM Job Description As an Account Manager, you're taking on a key role within the team, tackling all the challenges that come with managing clients and teams of people; running projects, being the client's main day-to-day CPM contact – the person they rely on to go the extra mile and get things done. The rewards come from working at a consistently high standard and you'll need a thorough understanding of how the CPM client service process operates to be able to successfully deliver. Up to £50k DOE + bonus + car allowance Ideal Location: Thame, United Kingdom, OX9
You'll need to quickly get to know your client's business inside-out and have a clear understanding of the services and performance levels they expect from CPM – and likewise what CPM expects from you. You'll use this insight, your personal communication skills and your sales experience to build strong professional relationships with your clients, learn how to influence their people and processes to encourage decisions and actions, identify opportunities to add value, and grow our business wherever you can.
As a versatile team player, you'll have the ability to lead and motivate teams of people as well as being part of a team of like-minded colleagues, who constructively challenge each other to share best practice and bring about improvements across the whole operation. You will having a genuine interest and understanding of what makes people tick and how to engage people to bring out their potential and ensure consistent delivery for your account.
There's no short cut to being the best, but you'll be supported in taking responsibility for your own on-going professional and personal development and that of your team. We encourage a culture of excellence and reward individual achievement with outstanding opportunities for progression.
Key Responsibilities for our Account Manager: To develop exceptional client relationships in the client's business, create critical field briefings and to review performance on the operation, both financial and against KRA's. To recruit, train and develop direct reports and to ensure all teams are fully briefed, trained and equipped to fulfil set tasks to ensure accurate completion of all administration. To maintain and develop systems to measure achievement of objectives. Create a culture of building high-performing teams through a positive investment in talent. To monitor and control budget, ensuring sales and profit targets are met. To assist when required and use your expertise and experience with new business pitches, helping to create pitch documents and tender responses for both existing and new clients. To maintain and develop systems to measure achievement of objectives, including an appropriate level of field accompaniment and auditing. Responsible for any other task identified by the line manager as falling reasonably within the scope and range of the position. Desired Experience: You will ideally have experience in a field marketing Has worked for or had experience of an outsourced agency Have worked in the retail marketplace either directly or indirectly Have experience of managing and motivating a sales team Data skills are a must strong excel user and needs to be used to producing and presenting client facing insights We are an accredited Investors in People Gold award company and place great importance on the training and development of our people. We work in a collaborative environment where great ideas and achievements are shared and celebrated.
CPM are an equal opportunities employer we depend on having diverse talent with a range of backgrounds, skills and capabilities. #LI-CM1
