Account Manager- MMUC-Commercial General IndustryWe're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
Work Arrangements: This role will have a Hybrid work arrangement, with the expectation of working in an office (Clinton, NY, Charlotte, NC, San Antonio, TX) 3 days a week (Tuesday through Thursday).
Job Duties/Accountabilities: Sales Support: Responsible for supporting the Underwriter in the sales acquisition process through a variety of services that may include account coordination, new business and renewal policy essential services, report ordering, preliminary classification of new business, and data collection. Responsible for reviewing, preparing work orders for rating and issuing policies. Applies screening criteria in accordance with guidelines. Communicates with customers to obtain needed and required underwriting information and resolves problems. Supports sales efforts and strategies.Workload/Desk Management: Responsible for handling high volumes of transactions. Effectively balance quality, and timeliness while working alongside the Underwriter to manage a Book of Business. Multi-task, prioritize and manage daily work activities. Organizes work, based on AM/UW Huddles, recognition of Top Agents, and territorial differences, so that others can easily determine what needs to be done and effectively continue the work and respond to customers as needed. Maintains an effective pending/diary/follow-up system.Required Competencies: Understands and Supports Organizational Vision and Strategy and Embraces ChangeWorks Effectively – Is Autonomous and Thinks CriticallyPursues Self DevelopmentBuilding effective relationships and partnershipsValues CustomersDemonstrates Effective Communication SkillsQualifications Account Manager: Prior Commercial Market Insurance Industry experience as an Account Manager, Underwriting Assistant, Rater or equivalent at an insurance carrier/agency requiredKnowledge of the following primary insurance coverage's: Workers Compensation, Auto, General Liability, Property requiredFunctional knowledge of Commercial Lines rating experienceStrong Customer Service and Relationship Building skillsEffective Communication Skills / Written and VerbalGood automation skills and strong technical abilityProfessional DemeanorProficiency in Microsoft Word, Excel, and Power Point SoftwareWorks AutonomouslyAbility to shift work efforts quickly and make decisions in a fast-paced environmentAssociate Account Manager: Prior Commercial Market Insurance experience required (Workers Compensation, Auto, General Liability, Property)Functional knowledge of Commercial Lines rating experienceStrong Customer Service and Relationship Building skillsEffective Communication Skills / Written and VerbalGood automation skills and strong technical abilityProfessional DemeanorProficiency in Microsoft Word, Excel, and Power Point SoftwareWorks AutonomouslyAbility to shift work efforts quickly and make decisions in a fast-paced environmentBased on experience, this opportunity will be hired at either job title.
Compensation: The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $48,560 - $78,000.
The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.
Equal Opportunity Employer: Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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