Account Manager - NCR, Pharma, CRO & Clinical Research LabsActylis is a leading manufacturer and supplier of critical raw materials and performance ingredients serving the Life Sciences, Specialty Chemicals, and Agriscience industries.
We offer standard and custom ingredients through our rapidly growing portfolio of GMP and non-GMP facilities worldwide, and further choice through our strong sourcing hub network. This unique hybrid option blending manufacturing and global sourcing, combined with more than 75 years of sourcing and distribution experience makes Actylis the Partner of Choice.
This position is responsible for generating the demand for the Specialty Lab Chemicals products focused on Pharma, CRO & Clinical Research Labs segment. Key aspects of role and responsibility include retention of the existing customers, generating new customer leads through regular visits and follow-up to meet the sales objectives, converting leads/opportunities to confirmed orders, and sustaining relationships with customers and managing channel partners to achieve the set goals.
Responsibilities will include:Drive sales of the company's lab chemical products per assigned targets in large and mid-scale pharmaceuticals companies, CROs, Research Laboratories, Diagnostics and Testing customer segments where such products are used for research, application, or other business purposes.Develop and grow the commercial relationships with assigned customers and work towards increasing the wallet size with existing and newly acquired customers over time.Update customer data from time to time in CRM, submit activity and results reports, such as daily call reports, weekly work plans, monthly and annual account analysis.Manage existing accounts, obtain orders and identify market opportunities through meetings, networking and other channels and create execution path for result achievement (proficient in Plan, Organize, Execute, Review) including the distribution channel.Collate market feedback on competitors' activities such as product offerings, prices, new products, delivery schedules and provide inputs to the sales leadership team for review of the company's strategy and approach.Meet existing and potential clients and build positive relationships and pipeline of opportunities.Effectively manage the channel partner network by implementing organizational guidelines.Resolve customer complaints within the set timelines.Required Experience & KnowledgeEducation: Graduate/Postgraduate in Science, MBA is an added advantage.
Experience: Minimum 5-6 years of work experience in handling specialty chemicals portfolio. Prior experience in life science/pharma industry is recommended.
Physical DemandSupervisory ResponsibilitiesNone
Actylis is an Equal Opportunity Employer. Actylis does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.
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