Job Title: Account Manager Positions Company: C.H. Robinson Location: Washington, D.C., US / Hybrid Remote Work Possible At C.H. Robinson, we are committed to fostering a dynamic and inclusive workplace where innovation and efficiency thrive. While we are not currently hiring for Account Manager positions, we recognize the importance of building a talent pipeline for our future hiring plans. We invite you to submit your CV and express your interest in joining our team. By doing so, you will be considered for upcoming opportunities as they arise.
About the Role:
As an Account Manager at C.H. Robinson, you will play a pivotal role in managing client relationships and ensuring the delivery of exceptional service. Your responsibilities will encompass a wide range of tasks aimed at enhancing client satisfaction and driving business growth. Whether you are an entry-level candidate eager to start your career or a seasoned professional looking to take the next step, we welcome applications from individuals at all experience levels.
Key Responsibilities: Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their business objectives. Act as the primary point of contact for assigned accounts, ensuring timely communication and resolution of any issues that may arise. Collaborate with internal teams to coordinate logistics, pricing, and service delivery, ensuring that client expectations are met or exceeded. Monitor account performance and identify opportunities for growth, upselling additional services as appropriate. Prepare and present regular reports on account status, performance metrics, and strategic recommendations to clients and internal stakeholders. Stay informed about industry trends and market developments to provide clients with relevant insights and advice. Participate in training and professional development opportunities to enhance your skills and knowledge in account management and the logistics industry. Contribute to a positive team environment by sharing best practices, collaborating on projects, and supporting colleagues in achieving their goals. Key Requirements: A passion for building relationships and delivering exceptional customer service. Resourcefulness in problem-solving and the ability to think critically in fast-paced environments. Strong emotional intelligence, enabling you to understand and respond to the needs and concerns of clients and colleagues effectively. Excellent project management skills, with the ability to prioritize tasks and manage multiple accounts simultaneously. A proactive attitude and a willingness to learn and adapt in a constantly evolving industry. Strong communication skills, both verbal and written, to effectively convey information and ideas to clients and team members. A bachelor's degree in business, logistics, or a related field is preferred but not mandatory for entry-level positions. Benefits:
At C.H. Robinson, we value our employees and offer a comprehensive benefits package designed to support your well-being and professional growth. Benefits include:
Profit sharing opportunities that allow you to share in the success of the company. Extensive training and professional development programs to help you advance your career. Medical coverage to ensure you and your family have access to quality healthcare. Working Environment:
Join us in an environment where technology is harnessed to drive innovation and efficiency. We believe in leveraging cutting-edge tools and systems to enhance our operations and provide the best possible service to our clients. Our hybrid work model allows for flexibility, enabling you to balance your professional and personal life effectively.
Equal Opportunity Statement:
C.H. Robinson is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences.
If you are resourceful, passionate, and ready to contribute to a team that values innovation and client success, we encourage you to submit your CV. While we may not have immediate openings, we are excited to connect with talented individuals who share our vision and values. Thank you for considering a future with C.H. Robinson!
How to apply: Apply on GrabJobs and you will be notified via email if shortlisted for the job.