At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work. About the Role: As an SMB Account Manager, you'll be the driving force behind our client relationships in the small and mid-sized business sector. You'll navigate the unique challenges of SMB clients, ensuring their IT needs are met while crafting solutions that propel their growth. Your role will be pivotal in building lasting partnerships that create success for both our clients and our organization. What will I do? - Relationship Architect: Build and nurture strong, trust-based partnerships with SMB clients through deep understanding of their IT needs. - Revenue Driver: Navigate negotiations and close deals while identifying new business opportunities for growth. - Strategic Planner: Develop and maintain comprehensive Account Plans, tracking key metrics and growth indicators. - Market Analyst: Research and identify upselling opportunities, creating compelling presentations that resonate with clients. - Business Developer: Proactively expand our client base through referrals, networking, and digital channels. - Value Communicator: Present our solutions effectively to prospects, addressing their needs and concerns with clarity. Required skills and qualifications: - Industry Experience: 2+ years excelling in IT services sales and client partnerships. - Relationship Management: Proven ability to build and maintain client relationships. - Sales Expertise: Demonstrated passion and success in account management. - Technical Background: Experience with software development outsourcing services. - Industry Knowledge: Understanding of IT service delivery models. - Bonus Skill: Experience with on-site or offshore IT service sales. Benefits: • Flexibility: Choose where and how you work for enhanced creativity and innovation. • Tailored Compensation: Personalize your earnings to suit your financial goals. • Tech-Driven Tools: Access cutting-edge resources for seamless collaboration and productivity. • Autonomous Workflow: Take control of your schedule to achieve work-life balance. • Well-being: Enjoy generous leave policies for rest and rejuvenation. • Diversity & Inclusion: Thrive in a diverse and inclusive environment. • Collaboration: Engage with industry leaders for collective growth. • Development: Access mentorship and growth opportunities for continuous advancement. If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply!