Full job description Family Health Care of Siouxland strives to be the health care employer of choice in the Siouxland region. Our dedication to quality care, competitive salaries and wages, and an attractive benefits package helps ensure that we will continue to employ highly skilled and talented health care professionals and providers. Family Health Care of Siouxland is an Equal Opportunity Employer.
Patient Account Representative - Central Billing Office (Full-Time) LOCATION : Family Health Care of Siouxland – Central Billing Office POSITION : Patient Account Representative
GENERAL SUMMARY OF DUTIES :
Monitor accounts receivable for assigned payers. Process incoming checks and prepare deposit. Arrange payment plans for patients and
offer financial assistance when applicable.
SUPERVISOR : Billing Office Manager
QUALIFICATIONS :
ESSENTIAL JOB DUTIES: (This list may not include all of the duties assigned.)
1. Generates various accounts receivable and pending reports, investigates billing problems for resolution.
2. Inputs patient's data base information which includes insurance and demographic information.
3. Works with patients in securing prepayment sources or financial agreements.
4. Participates with other staff to follow up on accounts until no balance or turned over for collection.
5. Assists with coding and error resolution.
6. Assists with answering the telephone and providing information as requested.
7. Assists with completion of FMLA and disability forms
9. Performs related work as required
COMPETENCIES:
1. Customer/Client Focus
2. Problem Solving/Analysis
3. Time Management
4. Communication Proficiency
5. Teamwork Orientation
EDUCATION AND EXPERIENCE:
Required:
1. High school graduation or GED.
2. One year of billing experience in a health care organization.
Preferred:
1. Knowledge of medical terminology desirable.
2. Word processing and computer experience.
ALTERNATIVE TO MINIMUM QUALIFICATIONS: Additional appropriate education may be substituted for one year of billing
experiences.
Job Description is available upon request.
Additional questions direct to the Human Resources department via email to or call Cheridan Galvez, Human Resources Manager, at .
Employee Benefits
Health / Dental / Vision Insurance – Full & Part-time Supplemental Insurance Products – Full & Part-time Bereavement Leave – Full & Part-time 401 (K) – Full & Part-time Paid Time Off (PTO) – Full & Part-time Flexible Benefits Plan – Full & Part-time Short Term Disability Insurance – Full-time Life Insurance – Full-time Employee Assistance Program (EAP) – Full & Part-time Family Health Care of Siouxland is committed to paying wages which are equitable, competitive, and which will aid in the recruitment, retention, and motivation of a quality staff.
Human Resources
814 Pierce Street Suite 300
Sioux City Iowa, 51101
