Account Support Representative

Job Description:

Alaska Air Group is seeking a part-time Account Support Representative to join our team in Dallas, Texas. This entry-level position requires at least 1 year of experience and is perfect for someone who is confident, motivated, and possesses strong research and planning skills.

Responsibilities:- Provide support to the account management team- Assist in managing client accounts and building relationships- Communicate with clients via phone and email to address inquiries and provide assistance- Conduct research on industry trends and client needs- Assist in planning and executing client events and marketing initiatives- Collaborate with internal teams to ensure client satisfaction- Maintain accurate and up-to-date client records in our CRM system

Requirements:- 1 year of experience in a customer service or support role- Strong communication skills, both written and verbal- Confident and motivated individual who thrives in a fast-paced environment- Ability to prioritize tasks and manage time effectively- Proficiency in Microsoft Office suite- Experience with CRM systems is a plus- Bachelor's degree in a related field preferred

Benefits:- Paid overtime- Training & professional development opportunities- Parental leave- Supportive working environment that values personal and professional growth

Equal Opportunity Statement:Alaska Air Group is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: May 24, 2024

If you meet the requirements and are looking to kickstart your career in account support, apply now to join our dynamic team at Alaska Air Group in Dallas, Texas!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.