The Custom Companies, Inc. is a transportation and supply chain company with a simple mission… To be a world class full-service transportation partner for our customers through outstanding service and commitment to excellence. TCC was founded in the year 1986 as an LTL, Air Freight, Full Truckload and brokerage. Over the years we have grown into one of the most successful companies in transportation and supply chain, combining supply chain solutions into one complementary package. Join a Leading Transportation Company Be an instrumental part of the top transportation company in Chicago and Los Angeles. At The Custom Companies, Inc., we pride ourselves on fostering a nurturing environment that values individual contributions and encourages personal and professional growth. Here, you're not just an employee – you're family. Key Responsibilities: Efficiently handle the full spectrum of accounts receivable functions: processing payments, client account adjustments, audits, and refunds. Manage all aspects of accounts payable: invoice processing, adjustments, audits, verifications, and liaise professionally with customers on extra charges. Proactively initiate collection calls and send professionally crafted collection emails, while preserving strong customer relationships. Swiftly address client and internal inquiries about billing. Collaborate with the accounting team to resolve any cash discrepancies. Post cash receipts following established guidelines. Ensure timely collections in line with client payment terms. Identify and address consistently delinquent accounts or non-payments. Coordinate with sales teams for payment timelines or highlight issues. Offer solutions for collecting overdue invoices. Liaise with multiple TMS providers to furnish necessary customer data and order updates. Adhere to the Fair Credit Reporting Act (FCRA) and all relevant industry regulations. Qualifications: Associate's Degree or equivalent (2-4 years in collections/cash handling). Prior experience in Accounting/Bookkeeping/Finance. Familiarity with transportation company finance is a plus. Proficiency in Microsoft Office and related software. Exceptional communication skills, both written and verbal. Demonstrated ability to multitask and pay attention to detail. Strong organizational, analytical, and problem-solving abilities. Capacity to professionally handle challenging situations and individuals. Independent decision-making skills under time constraints. Team player with the ability to work autonomously. Understanding of finance principles and financial documentation. Intrinsic motivation to excel. Benefits: Comprehensive benefits package: health, dental, life, and vision insurance, including a prescription drug card. Additional benefits: extra life insurance, short-term disability, long-term disability, legal assistance, and more. 401(k) plan with full company match from day one. Paid vacation and holidays, including your birthday. And much more! The Custom Companies, Inc. is a 100% Veteran-owned, Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, sex, disability, veteran status, or any other protected classification. Thank you for considering The Custom Companies, Inc. as your next professional journey. NOTE: Experience is a plus and however we are willing to train the right candidate if they do not have experience.