Job Description
Acima Assistant Store Manager
Who We Are
At
Acima , our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease-To-Own space where we offer customers the ability to acquire their dream products without the constraints of traditional financing. At
Acima , we currently have over 30,000+ retail partners and are growing daily! Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.
The Role
The Assistant Manager reports to the Store Manager and is responsible for assisting the Store Manager in account management and sales activities while providing an excellent customer service experience. The Assistant Manager role collaborates and communicates with
Acima
retail partners to process credit turn down applications and web orders and convert them into Acima credit customers. In addition, the Assistant Store Manager reviews lease applications, promotes and sells to customers Acima's leasing benefits, and drives conversions. This role will be performed in one of our retail partner store locations.
Compensation
The Assistant Store Manager position is paid hourly in accordance with Acima's usual payroll procedures. In addition to an hourly rate, the Assistant Store Manager position may be eligible for various bonus and/or incentive programs in effect. To be eligible to receive bonuses or incentives, the Assistant Store Manager must be actively employed and meet all other requirements established in the bonus or incentive plan; unless otherwise required by applicable state or local law.
$19.00-$19.50/hr + Potential Bonus (Based on performance + paid out monthly)
Key Responsibilities
Sales/Account Management
Driving customer growth through appropriate channels (web, partner stores, walk-ins)
Listening, identifying, and fulfilling all customer needs in a timely manner
Educating customers on Lease-To-Own terms, payment terms, benefits, and the application process
Closing the sales cycle by converting applications that include in-store and web orders
Working as a cooperative team member with Acima partner stores in all operational aspects
Reporting to and communicating with the Store Manager regarding store and coworker activities and performance
Customer Service
Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process
Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service
Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues
Job Requirements
Must be at least 18 years of age
High school diploma or GED
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite and other relevant software applications
Familiarity with rental or leasing industry practices is a plus
Organized, with time-management skills and the ability to multi-task
Ability to work a flexible schedule, including evenings, weekends, and holidays
Consistent in-person attendance
Why Work For ACIMA?
Great Benefits:
Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
Award Winning Culture
Career Growth Opportunities!
Weekly Pay!
Discounts from Acima partners
Expected Hours of Work
This is a full-time position. The days and hours of operation are Monday through Sunday. The days and hours that you will actually work will vary, but will include evenings and weekends.
Physical Demands
While performing the duties of this job, the Assistant Store Manager is regularly required to talk and listen to coworkers and customers. This position is highly active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing from time to time throughout the day.
Acima is an equal opportunity employer committed to ensuring that all employment decisions are made on a non-discriminatory basis, and without regard to actual or perceived race, religious creed, color, national origin, ancestry, physical or mental disability, genetic information, sex, gender, age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.
This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.
Location(s)
119 MIDDLESEX AVE, SOMERVILLE, Massachusetts ********
#J-18808-Ljbffr
