Summary: The Opportunity
Hyatt seeks an enthusiastic Administrative Assistant to join our Americas Development organization, where you'll join a team of business development colleagues who love what they do.
In this role, you will be instrumental in continuing to make Hyatt a leading hospitality company.
You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
Who We Are
At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family.
Since 1957, our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands.
Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what's most important: People.
We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now?
This is an exciting time to be at Hyatt.
We are growing rapidly and are looking for passionate changemakers to be a part of our journey.
The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People
Our purpose sets us apart-to care for people so they can be their best.
Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.
Our care for our colleagues is the key to our success.
We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For® list for the last ten years.
This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We're proud to offer exceptional corporate benefits which include:
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedules
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match
Our Commitment to Diversity, Equity, and Inclusion
Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you.
Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.
We constantly strive to reflect the world we care for with teams that achieve and grow together.
To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are
As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being.
You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role
This Administrative Assistant role will support a new and revitalized Americas Development team responsible for producing franchise and management agreements and opening new Hyatt hotels.
In addition to managing a wide variety of administrative responsibilities, this role will support Development leaders in creating an efficient, supportive, and dynamic working environment for a fast-moving hybrid team.
This means not only smooth execution of administrative and organizational tasks, but also continuous introduction and improvement of processes that unlock team productivity.
This position is based at the Chicago Hub with at least 3 in office days per week.
Responsibilities include:
• Arrangement of flight, hotel, and other travel for senior members of Development organization and monitoring of travel in progress
• Coordination of expense collection and submission for senior members of Development organization
• Scheduling and planning for various team virtual meetings, in-person meetings, owner meetings, and conference activities
• Calendar management for senior members of the Development organization and administration of Outlook and Teams shared calendar resources for the broader team
• Vendor set-up and organization of work contracts, processing of invoices, and broad support for maintaining vendor relationships
• Maintenance of organizational charts, team rosters, seating charts, contact lists, and productivity tools rosters
• Supervision of the Americas Development work area in our Chicago hub, including handling mail and packages, as well as supporting ongoing maintenance of our SharePoint virtual workspace
• Coordination of scheduling, planning, and execution of activities and processes across other teams within and beyond Hyatt's Growth organization
• Other duties as needed
Qualifications: Experience Required:
•5+ years experience as Administrative Assistant or Coordinator in hospitality, travel, or franchising
•Proven ability to work independently on special projects
•Command of MS Office suite including Word, Excel, PowerPoint, and Outlook
•Ability to travel nationally 2-3 times per year
Experience Preferred:
•Bachelor's degree
•Previous experience supporting hotel sales or business development vastly preferred
•Experience in customer or owner facing administrative roles
•Familiarity with MS SharePoint and MS Teams
The position responsibilities outlined above are in no way to be construed as all-encompassing.
Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
We welcome you:
Research shows that women, people of color, and other historically excluded groups, tend to apply to jobs, only if they meet all the listed job qualifications.
Unsure if you check every box, but feeling inspired to enhance your career?
Apply.
We'd love to consider your unique experiences and how you could make Hyatt even better.