Company Description: At Roger Williams University, students are prepared to be thinkers and doers ready to solvechallenging problems with innovative solutions. RWU offers 50 majors and robust offerings of graduate and professional programs across eightschools of study including Rhode Island's only law school, with campuses on the coast of Bristol and in the heart of Providence, R.I. Withsmall classrooms and a focus on undergraduate and graduate research and community engagement, a Roger Williams education blends the strengthof liberal arts and professional studies, providing all students with the depth and breadth of interdisciplinary thinking and well-roundedknowledge necessary to succeed in our interconnected, global world. RWU is committed to strengthening society through engaged scholarship sothat students graduate with the ability to think critically and apply the practical skills that today's employers demand.
RogerWilliams University seeks to recruit and support a broadly diverse community of faculty and staff. We value diversity, equity and inclusionand respect for all races, genders, identities, and abilities. RWU is committed to creating a thriving community that encourages lifelonglearning, professional development, and academic innovation.
To learn more about Roger Williams University's commitment and supportof diversity and inclusion, please visit .
Job Description: Reportingto the Director of the Tutoring Center, the Administrative Assistant, Tutoring Center is responsible for performing a wide variety ofadministrative duties to assist professional staff members within The Tutoring Center (TC), as a part of the Center for Student AcademicSuccess (CSAS).
Essential Functions / Characteristics Convey information and answer questions relatedto TC procedures to prospective and current students and families as well as faculty and staff.
Assist the professional staff in routineoffice functions.
Work with new students in providing an overview of the office and services available.
Assist the TC departmentwith the security of confidential materials including but not limited to tutoring records, payroll-related documents and academicrecords.
Recruit, hire, schedule, train, monitor, and handle payroll details of office assistants assigned to front desk andTracCloud station. Prepare work schedules and assign appropriate tasks for them to complete.
Work with Director to develop trainingmaterials and host training sessions for office assistants as needed.
Complete, review, and sign all Financial Aid work studyemployment authorizations (I-9, W-4, wage rate, earnings, personal identification) and obtain approval from Financial Aid required to hireall tutors.
Monitor the daily operations of the TracCloud software system for the purpose of maintaining accurate records of studenttutor services usage.
Prepare, update, and enter all necessary information for new and returning student work study and payroll tutorsinto office database and TracCloud.
Monitor the University's timekeeping system on a daily basis for missed entries made by tutors andwork study students. Research missing and/or incorrect data by following up with students, payroll personnel and coordinators and correctinformation as necessary.
In the absence of Director and professional staff, supervise, provide instructions, and monitor theactivities of work study, tutors and tutored students in the Tutoring Centers.
Prepare all Personnel Action Forms (PAF) for facultytutors assigned to respective centers.
Participate in IT training in support of database and content management systems, includingTracCloud and Bridges.
Maintain professional staff calendars. Assist with scheduling meetings.
Plan and execute logistics forcohort-bonding events within the TC and for groups with connections to the TC (e.g., ILA and RISE).
Direct students to specific tutoringcenters and tutors; assist tutors with logistical questions in the spaces, monitor noise and capacity in the spaces, oversee logging in./outstudents, and maintenance of equipment.
Assist with preparation for TC student and family sessions for all university recruitment eventsand New Student Orientation, including all logistics and readiness of materials.
Track general ledger expenditures according toestablished department procedures in preparation for monthly review with Director.
Coordinate travel arrangements for professional staffincluding working with outside vendors to secure flights, hotels, and conference details.
Receive, route, sort, and deliver incomingmail. Answer, screen, take messages, and route telephone calls with attention to customer service.
Maintain and report TC-related workstudy hours to the Financial Aid Department in order to meet their federal requirements.
Maintain time keeping system, ensuring that allstudent employee timecards are accurate, processed with a high degree of efficiency, and adhere to required standards.
Engage inUniversity sponsored training sessions on topics such as supporting student mental health, using university information systems,cybersecurity, and office systems (Google Docs, Sheets, and Forms).
Order and maintain adequate supplies for efficient operation of theCenter. Process all requisitions and corresponding billing according to established departmental procedures.
This is a full-time(35 hours) 10-month PSSA Level 3 Clerical Union position.
Requirements: Associate's degree orequivalent.
Experience working in Higher Education.
A minimum of 3-5 years experience in and office setting with increasingresponsibility.
Demonstrated ability to learn and efficiently use complex computing applications on systems and programs, includingthe University's enterprise computer system, Microsoft Office and disability related database systems.
Ability to work with littleor no supervision. Ability to multi-task while shifting priorities and tasks as needed.
Excellent organizational skills andattention to detail.
Ability to work in a team-oriented, fast-paced environment.
Excellent communication skills.
Ability to display sensitivity to the various needs of students from a wide range of backgrounds and experiences. Preferred Qualifications Bachelor's degree in Education or related field.
At theUniversity's discretion, the education and experience prerequisites may be excepted where the candidate can demonstrate, to the satisfactionof the University, an equivalent combination of education and experience specifically preparing the candidate for success in theposition. Additional Information: Roger Williams University is an affirmative action/equalopportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race,color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any otherbasis protected by applicable state and federal law. For information on our Non-discrimination policy, visit here. RWUprohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of theEducation Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexualharassment should be reported to the Title IX Coordinator at the contact information listed below. Details regarding the formal complaintprocess can be found here: Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously andresponded to promptly. TITLE IX COORDINATOR : Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number: (401)254-3123 /Email Address: ApplicationInstructions: Please attach a resume, cover letter, and list of three (3) professional references. In your cover letter/letter ofinterest, in addition to listing how your qualifications meet the requirements of the position, please include information about how youwould be able to contribute to RWU's diversity, inclusivity, and equity goals.
