Title: Administrative Assistant
Reports to: Executive Assistant
Classification: Individual Contributor
Location: Boston (Hybrid)
Job description revision number and date: V1.0; 03/18/2024
Organization Summary:
Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO)
governed by Federally Qualified Health Centers (FQHCs).
Our mission is to leverage the collective
strengths of FQHCs to improve the health and wellness of the people we serve.
We are a fast-growing
organization founded in 2016 with 9 health centers and now serving hundreds of thousands of
beneficiaries who receive primary care at health centers and independent practices across
Massachusetts.
We are an innovative organization developing new partnerships and programs to
improve the health of members and communities, and to strengthen our health center partners.
Job Summary:
The Administrative Assistant is a highly motivated individual who is responsible for performing a variety
of administrative functions to support the Company's Chief Medical Officer (CMO).
This role will work
with the CMO, key leadership on the greater team and those reporting to the CMO, and other C3
admins daily to execute their position successfully.
The Administrative Assistant has a primary responsibility for ensuring that the administrative functions
under their purview work seamlessly and that work is carried out in a way that reflects the values and
culture of the organization.
Responsibilities:
* Provides administrative support for CMO including calendar management and day-to-day assistance
* Coordinates logistics for travel arrangements including transportation, hotels, and itineraries as
necessary
* Supports meetings for CMO and key leadership team members including scheduling, preparing
materials, developing PowerPoints, notetaking and distributing necessary meeting materials
* Coordinates logistics for CMO interactions with other health center CMOs, site visits, and
intersections with outside organizations
* Supports CMO and team in preparation of materials for, note-taking, and other tasks as required for
the Board's Quality Committee meetings and other forums
* Assists with management and execution of projects and events
* Work collaboratively and effectively with team members across all departments
* Maintains documentation, presentations, spreadsheets, and departmental databases
* Drafts, proofreads, and edits internal and external correspondence
* Posts department information on intranet and/or shared drives
* Other duties and projects as assigned
Required Skills:
* Flexible and adaptable to change in a fast-paced environment
* Demonstrated ability to work both independently and as part of a team
* Strong interpersonal communication skills
* Comprehensive knowledge of Microsoft Office suite
* Strong verbal/written communication skills
* Excellent customer service, problem-solving, organization, and communication skills
* Ability to maintain a high degree of confidentiality, work independently and as part of a team, and
ability to prioritize
* Resilient, collaborative, flexible, innovative
* Dependable, hardworking, and organized
* Ability to learn quickly and seek additional support as necessary
* Ability to understand and carry out oral and written instructions and request clarification when
needed
* Ability to build relationships across departments
* Must be able to remain in a stationary position 50-75% of the time
Desired Other Skills:
* Familiarity with the MassHealth ACO program
* Familiarity with Federally Qualified Health Centers
* Experience with anti-racism activities, and/or lived experience with racism is highly preferred
Qualifications:
* High school diploma or equivalent; associate degree preferred
* 1-3 years of related office experience required
In compliance with Covid-19 Infection Control practices per Mass.gov
recommendations, we require all employees to be vaccinated
* Flexible and adaptable to change in a fast-paced environment
* Demonstrated ability to work both independently and as part of a team
* Strong interpersonal communication skills
* Comprehensive knowledge of Microsoft Office suite
* Strong verbal/written communication skills
* Excellent customer service, problem-solving, organization, and communication skills
* Ability to maintain a high degree of confidentiality, work independently and as part of a team, and ability to prioritize
* Resilient, collaborative, flexible, innovative
* Dependable, hardworking, and organized
* Ability to learn quickly and seek additional support as necessary
* Ability to understand and carry out oral and written instructions and request clarification when needed
* Ability to build relationships across departments
* Must be able to remain in a stationary position 50-75% of the time
Desired Other Skills:
* Familiarity with the MassHealth ACO program
* amiliarity with Federally Qualified Health Centers
* Experience with anti-racism activities, and/or lived experience with racism is highly
preferred
Qualifications
* High school diploma or equivalent; associate degree preferred
* 1-3 years of related office experience required
* In compliance with Covid-19 Infection Control practices per Mass.gov recommendations, we require all employees to be vaccinated