Overview:
This position requires the individual employee to interact with a diverse ethnic, cultural, and religious staff and residential population, to carry out their duties and responsibilities within the immediate proximity to 143 homeless MICA residents live; and may involve interacting with persons troubled by addictions, mental illness, or physical illness/disabilities or any combination thereof.
Responsibilities:
Type correspondence as directed by the Director of shelters, Program Director, Supervisor - Social Services, and Administrative Assistant for Family and MICA Shelters.Assists Administrative Assistant for shelters in placing orders, processing invoices, and updating payroll, etc.
when needed.Assist Administrative Assistant for Shelters in filing/typing/faxing/photocopy when requested.Responsible for creating charts for incoming Residents, maintaining, and also archiving de-activated Resident charts when needed.
Ensure the smooth operation of the reception desk.
Answer, transfer and take messages on all incoming telephone calls.Act as Custodian for Kingsboro Mica metro cards.Ensure facility office equipment is working properly and place service calls when needed.Receive, sort, and distribute all facility mail in accordance with policy and procedures.Responsible for maintaining and updating the bulletin boards.
Responsible for maintaining Staff and Resident identification cards.Responsible for entering Residents passes in the computer as instructed and approved by Supervisor - Social Services.Attend meetings and take minutes when requested.Attend the weekly Case Conferences and take minutes/progress notes; maintain a file for all Case Conferences notes.Maintain Resources file for Social Services Department.
Qualifications:
A High School or a GED diploma and two years of experience in the field.
Speak fluently in the English language and proficient in the English grammar.
Type 50 words per minute.
Knowledge of proper telephone procedures and is computer literate.