We are hiring a motivated Administrative Associate to join our awesome team at UNC Health in Hillsborough, NC.
Growing your career as a Full Time Administrative Associate is a fantastic opportunity to develop excellent skills.
If you are strong in problem-solving, leadership and have the right drive for the job, then apply for the position of Administrative Associate at UNC Health today!
Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.
Summary :
The UNC Hospital Dermatology Skin and Cancer Center in Hillsborough is seeking for an independent team oriented Administrative Associate. This full time position provides frontline customer assistance to patients at our Hillsborough location.
Responsibilities :
1.The successful candidate must have a positive attitude and demonstrate role model customer service behavior with external and internal customers.
2.They must exhibit flexibility and strong communication skills,
3.The ability to multitask and desire to work with a variety of patients, providers and staff.
4.Check in and out patients according to the established protocols.
5.Ensure patient information is accurate by verifying all demographic information, obtains current insurance verification and authorization, balances daily receipts, and point of service and payment collection.
6. Schedule appointments for new and recurring patients based on provider availability
7. Serves as a second level of response to customer inquiries and complaints in person, by phone and/or electronic communication. This may include working with third party providers.
8. May train others using verbal and written communication
9.Successful candidate must demonstrate the ability to work in a team environment, and be willing to travel to our Southern Village location to cover as needed.
Other Information Other information:
Education Requirements: High School diploma or GED Licensure/Certification Requirements: No licensure or certification required. Professional Experience Requirements: One (1) year of clerical or administrative experience. If Bachelor's degree, no years of experience is required If Associate's degree, no years of experience is required Knowledge/Skills/and Abilities Requirements: Customer Focus: makes the customer and their needs their top priority and goes the extra mile to satisfy their customers. Demonstrates the ability to resolve customer problems. Technical expertise: understands the technical aspects of one's job. Effectively uses Microsoft office products in order to produce reports and documents. Demonstrates the ability to learn and master the scheduling system Coachability: Receptive to feedback, willing to learn and embraces continuous improvement Accountability: Manages performance to meet expected results. Works to meet the internal/external customer requirements. Fiscal responsibility: Understands the insurance process and seeks to make the best decision/referral in the interest of the customer. Conflict Resolution: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Finds agreement on issues and follows through on implementation
Job Details Legal Employer: STATE
Entity: UNC Medical Center
Organization Unit: UNCH Dermatology -Hillsborough
Work Type: Full Time
Standard Hours Per Week: 40.00
Work Schedule: Day Job
Location of Job: US:NC:Hillsborough
Exempt From Overtime: Exempt: No
This is a State position employed by UNC Health Care System. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email View email address on jobs.institutedata.com if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Benefits of working as a Administrative Associate in Hillsborough, NC:
? Excellent benefits
? Company offers career progression opportunities
? Advantageous package
