Crossroads Talent Solutions, LLC (Crossroads) is a Small Business Administration (SBA) 8a Business Development participant, Department of Veterans Affairs Certified Veteran Owned Small Business (VOSB), and State of Maryland Department of Transportation Minority and Disadvantaged Owned Small Business, with over 20 years of professional experience in the military, government, and the private sectors. Job Description: Administrative Support Specialist Location: Washington, DC
Clearance Required: Public Trust Clearance in Good Standing
Position Overview: The Consumer Financial Protection Bureau (CFPB) Ombudsman's Office seeks an Administrative Support Specialist to provide essential administrative and operational support. The role involves database management, correspondence handling, scheduling, and other administrative tasks to ensure the efficient functioning of the Ombudsman's Office. This position supports the office's mission to advocate for fair processes in consumer financial protection and requires adherence to principles of independence, impartiality, and confidentiality.
Key Responsibilities Required Skills and Qualifications Experience:Proficiency in database management, including data entry and record maintenance.Familiarity with office applications (e.g., Outlook, SharePoint, PowerPoint).Strong organizational skills and ability to handle sensitive correspondence confidentially.Communication Skills:Exceptional written and verbal communication skills.Ability to draft routine responses and maintain professionalism in all interactions.Technical Skills:Knowledge of virtual meeting platforms and scheduling tools.Ability to transcribe and summarize voicemails accurately.Other Requirements:Public Trust Clearance in good standing. Veterans encouraged to apply Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Equal Opportunity Employer/Veteran/Disabled