Description
ESSENTIAL FUNCTIONS:
· Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
· Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
· Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
· Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
· Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
· Perform follow-up communication functions and generate recommendations for organizational leadership.
· Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
· Serve as a clinical liaison with referral sources.
· Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
· Ensure that the department is up to date on and compliant with new laws and regulations.
· Train and supervise staff.
· For assigned shift will plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.
· Prioritization of potential admissions, considering patient needs and the facility's capability and capacity to meet that needs in the most appropriate manner.
· Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
· Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
· Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
· Participate in staff training by serving as a preceptor for new admission team employees.
· Demonstrate a positive, empathetic, and professional attitude toward customers always.
When patient needs are not met, acknowledge and work to resolve complaints.
Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
· Perform other functions and tasks as assigned.
Qualifications
Education
Required
Bachelors or better in Social Services
Preferred
Masters or better in Social Work
Licenses & Certifications
Required
Reg Nurse
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR 60-1.35(c)