Specific Duties and Responsibilities
Provide World Class Guest Service to all guests and employees.
Assist Guests with general park information, submitting feedback regarding experience, and troubleshooting technological difficulties.
Adhere to and enforce company policies and procedures while ensuring guest satisfaction.
Evaluate guest concerns and perform any necessary task to improve guest satisfaction.
Maintain positive interaction with all guests and fellow Team Members.
Operate computerized system to track guest recovery methods and orders.
Maintain paperwork documentation regarding guest service recovery and till management.
Ensure accountability
Handle all guest problems in a calm, professional manner.
Knowledgeable of all park information, policies, and procedures.
Work to resolve all guest comments or concerns brought to your attention.
Enforce all Six Flags policies and standards on a daily basis.
Greet all guests as they enter the park lot.
Efficiently execute the selling of parking passes to guests entering the park.
Check in/out animals at the pet kennel facility.
Clean kennels and maintain inventory of supplies.
Direct traffic and park vehicles in the parking lot when needed.
Perform all other duties as assigned by park leadership.
Minimum Requirements
Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.
Excellent communication skills, both written and verbal.
Computer literacy; working knowledge of all Microsoft applications.
Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to forty pounds occasionally.
Willing to work outdoors in various weather conditions
Be able to work within a team environment to accomplish common goals.
Must be willing to take direction from managers and supervisors.
Must have a good understanding of reading, writing, and math.
Must be 16 years of age or older
Responsible for adhering to Six Flags' uniform and grooming guidelines.
If you are able to answer "YES" to all of the following questions, please continue the application process by clicking "Apply"
Can you provide legal documentation establishing your identity and eligibility to be legally employed in the United States?
Are you able to perform the essential functions of the job for which you are applying with or without reasonable accommodation?
Within the last 90 days, can you state that you have not used illegal or social drugs (excluding marijuana), such as MDMA (Molly), cocaine and crystal methamphetamine?
I am willing to agree that future text messages relating to Six Flags, Inc., including company news, job posting application status updates, and other information, may be sent on behalf of Six Flags, Inc. to the cell phone number I provide.
