Company Description Who We Are Burwood Group is not your average technology consulting firm. We are an innovative, culture-driven industry leader, that helps companies use and manage technology to transform business and improve outcomes. Founded in 1997, headquartered in Oak Brook, IL, we've grown to be a 200+ employee firm with team members spread from Southern California to North Carolina.
Burwood fosters an employee ownership culture that applauds both teamwork and personal growth. We've cultivated an incredible team of people who are dedicated to their craft and passionate about using their skills to impact the success of the company. Join our team and build a career as unique as you are.
Job Description
What You'll Do
The Adoption & Training Consultant is an integral part of our team here at Burwood Group, tasked with developing and delivering dynamic and informative training for our clients.
As a member of the Adoption & Training practice, you'll be responsible for:
Conducting assessments to determine training needs.
Strategic design of comprehensive training solutions to meet client's needs.
Aligning technologies and processes/workflows.
Designing and developing training content for Burwood's clients.
Delivering training, in-person and remote
Working with our technical SMEs to develop user focused Job Aids and Quick Reference Cards
Executing end user communications plans / messaging
Qualifications
Who You Are
You have a strong background in training, organization development, or instructional design, preferably working for an IT consulting organization.
You have advanced knowledge of e-learning development and web conferencing tools.
You understand adult education theories, ADDIE model and relevant instructional design concepts.
Your work style is flexible. Some tasks are great to tackle with a team, and other stuff you can handle on your own!
You have previously conducted assessments to identify skill gaps, training needs, cultural resistance, etc.
You can gather requirements required for training development
You have experience designing custom training and organization development solutions.
You have experience delivering training in person and online.
You don't mind responsibility, you're accountable for your work and dedicated to a job well done.
You have the expertise and professionalism to interact and develop relationships with any level of an organization.
You have excellent presentation and communications skills.
You're willing to travel.
The Tech Stuff
Detailed knowledge of M365, Contact Center, VDI, Security, etc. from an end-user perspective.
Additional Information
The PERKS
If you ask any of our employees here at Burwood "what we love", the top answer is always the same: our culture. Our employees are driven, innovative, fun-loving, and always willing to help. In addition to that, Burwood also offers some fantastic benefits:
Flexible work-from-home policy
Generous vacation policy
401(k) and Roth 401(k) savings plan, complete with a company match
Health, dental and vision insurance
Life and accident insurance
Short and Long-Term Disability coverage
Mental wellness programs
Flexible spending accounts for pre-tax healthcare and transit/parking expenses
Learning opportunities in support of career development
Access to financial planning expertise
Our Commitment to Diversity & Inclusion
We are not intent on being the largest company; but rather, the best. These are the words we live by. This means we welcome all the best talent - regardless of gender, race, ethnicity, sexual orientation, disability, religion, and age.
Being open to all cultural backgrounds, life experiences, thoughts and ideas not only strengthens company culture but also encourages different-in-kind thinking and promotes economic success.