Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionAs a member of our Solution Consulting team, you will have a major impact on our future success by supporting our Customer Workflows product sales. In this role, you will have an opportunity to influence revenue growth for one of the company's most strategic product lines with support from sales, product management and the executive team.
The Advisory Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.
You will work in Customer & Industry Workflows, one of ServiceNow's fastest growing business unitsSupport product sales as a technical and domain expert of a client-facing sales teamLead discovery & workshops to determine customers' goals and challengesDeliver product demonstrations to align our solution with customer needs and valueAnswer product feature and technical questions from customers, channel partners and ServiceNow colleaguesProvide feedback to product management about product enhancements that can address customer needs and provide additional valueShare and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the teamStay current on competitive analysis and market differentiationSupport marketing events including executive briefings, conferences, user groups, and trade showsQualificationsTo be successful in this role you have: Experience creating customer value across Enterprise level customer organizations7+ years of pre-sales solution consulting or sales engineering experience3-5 years of experience with Customer Service, Customer Experience, CRM, or BPM softwarePreferred industry experience - Transportation & Logistics, Energy & Utilities, and business professional servicesAbility to provide compelling presentations and product demonstrations both virtually and in person, with travelCreative problem-solving skills with a flexible mindset and a desire to work in a fast-paced high growth organizationExperience working collaboratively with product management, product marketing, partners, and professional servicesTerritory management skills, including pipeline building and working with Sales counterpart to guide execution excellenceNot sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
CompensationFor positions in this location, we offer a base pay of $140,400 - $231,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Additional InformationWork Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ****** for assistance.
Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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