Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something — you'll add something.
We're looking for a strong Engineering Program Manager who will lead cross-functional, large-scale Natural Language Understanding technologies for Apple products, such as Siri. This individual needs a solid track record building and maintaining complex software and machine learning models, establishing and implementing evaluation processes that ensure delightful end-to-end user experiences.
DescriptionIn this role, you will:
Build and run project timelines with clear dependencies, critical path, and systematic methodology to communicate status.Handle risks and mitigations, and re-plan as events warrant. Drive alignment across the organization and between teams.Partner with cross-functional engineering teams to define human annotation requirements vital to launch and maintain premier Apple software products.Drive on-time delivery and deployment, identifying development and feasibility needs, establishing achievements for checkpoints and status updates.Work with data science and data engineering teams to develop data collection and ML model evaluation solutions.Work with annotation operation teams to optimize and lead human data collection and evaluation efforts.Work with engineering, privacy, and legal teams to develop safe data collection.Work with research teams to develop long-term evaluation solutions.Minimum Qualifications6+ years of experience in project or program management shipping products driven by machine-learned systems to worldwide users.Strong analytical skills and obsession for data, solid understanding of metrics measuring machine learning models and overall system quality; skilled at measuring impact from user experience standpoint.Detailed understanding of testing, build, and release processes for sophisticated software.Demonstrated data-driven decision-making skills, including experience leading metrics-driven projects or programs.Ability to communicate abstract ideas clearly and independently manage complex project objectives.Strong verbal and written communication skills, including ability to independently draft and present deliverables, recommendations, and communication strategies.Bachelors or Master's degree in Computer Science or related field.Preferred QualificationsHave personally orchestrated the delivery of multiple significant client/server software products requiring large organizations (100+) to accomplish.Superior group facilitation, interviewing, and influence skills.Prior PM or engineering experience in machine learning, natural language understanding, or search.Knowledge in machine learning infrastructure and data pipeline, and/or model evaluation.M.S. or Ph.D. degree with a focus in machine learning, data mining, or statistics.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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