AIML - Sr Engineering Program Manager, Siri Metrics & Evaluation MethodsSoftware and Services
Imagine what you could do here. Are you passionate about driving the delivery of ground-breaking intelligent experiences? The Apple AIML org is building such experiences and the technologies that power them...and we are looking for people like you! We are looking for an outstanding, customer-focused AIML Senior Program Manager to support the insights and opportunity analyses for Siri — including the metrics and evaluation methods that measure them. All with the guiding goal of delivering the highest quality user experience that Apple customers expect and love.
You have strong program experience with the data and techniques to measure end-to-end user experiences. You have a track record of driving large, complex cross-functional projects which are dependent on innovative data collection and machine learning technologies. You are data-driven, strong analytically, and comfortable navigating ambiguity. Apple offers a collaborative work environment that fosters creativity and innovation. Become part of the team and play a key role in delivering and driving improvements to the Siri experience impacting over 1 billion customers.
Description Drive the implementation and means to operationalize measurement and evaluation methods across the organization.Lead the process for finding opportunities and prioritize initiatives to hill climb on quality.Facilitate regular data insights and Siri metrics reviews with product teams and leadership.Ensure cross-functional alignment and communicate project/product updates to leadership.Collect inputs and requirements from key partners. Help define new approaches to metrics and methods.Work with data science and data engineering teams to develop success metrics and evaluation solutions.Work with annotation operation teams to optimize and lead human data collection and evaluation efforts.Work with engineering, privacy, and legal teams to develop safe data collection.Minimum Qualifications Key Qualifications 5+ years in Program or Project Management leading cross-functional data and software engineering teams and delivering end user facing technology products powered by machine learning.Strong analytical skills and a curiosity to discover opportunities for impact and a better user experience.Ability to work across a large number of teams to enforce process and efficient outcomes in a data-driven environment.Success in large organizations evangelizing and consensus-building using strong relationship and influence skills.Experience in working with teams to develop quality frameworks and defining success metrics.Strong communication and presentation skills, written and verbal. Ability to collaborate with senior team leaders.Preferred Qualifications Education & Experience BS/MS in EE/CS/CE or equivalent quantitative/engineering degrees.
Additional Requirements Preferred: BS/MS degree with a focus on machine learning, data mining, or statistics.Prior product management experience in delivering end user facing technology products.Experience rolling out large scale tools and processes.Highly skilled at cross-functional management without authority.Past program management experience at a top technology company.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
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