Analyst, Marketplace Operations
Description:
ServiceChannel is looking for highly motivated people to join our growing Marketplace team. In this role, you will help scale our new services, SC Managed, a data-driven "FM as a Service" solution, and Scout, a provider optimization service for ServiceChannel's largest customers. As a member of the Marketplaces Operations team, you will play the role of builder, doer & strategist. This is an entrepreneurial role, requiring a solutions-oriented, team player who can wear multiple hats and come up with creative solutions to new problems.
Key Responsibilities:
Leverage ServiceChannel's industry-leading data platform to procure high-performing providers for the SCOUT & SC Managed programs
Conduct deep-dive cost analysis for ServiceChannel's largest clients, particularly around optimizing their provider network in targeted trades & metropolitan markets
Support daily marketplace operations through the continual oversight of service provider allocation on ServiceChannel's platform
Collaborate on cross-functional improvement initiatives (e.g., systematically improving service provider performance) with analytics and reporting solutions
Provide ad hoc support for strategic projects and process improvements (e.g., improve the efficiency of internal operations)
Work with sales and marketing teams to offer compelling data that attracts new clients to our business
Required Skills & Experience:
1+ years in operations, performance marketing, consulting or analytics-based role
Strong analytical skills exhibited in prior experience (with a preference for Google Sheets or Microsoft Excel)
Constant learner, with a scrappy can-do attitude, and a hunger to take things on
Self-starter who is able to work independently and take on a high level of ownership
Ability to work effectively in a cross-functional environment
Intellectual curiosity to go deep into data, identify trends, and ask questions
Fortive Corporation Overview
Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
Fortive: For you, for us, for growth.