Fitness Holdings is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. We are hiring for a Director of Fitness to oversee our 11 MA locations.
About Crunch: Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba, BodyWeb with TRX, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Job Summary: The Director of Fitness (DF) is responsible for ensuring that each club's Personal Trainers exemplify the company's culture and values, achieves the desired financial results, and for the flawless execution of company operations, procedures, and programs in place for each club location. The DF will also be held accountable for ensuring the following:
Achieve and exceed the Company's PT sales plans and KPI's (Key Performance Indicators).Ensure that programs and operational protocols in place to achieve member satisfaction and retention.Ensure that each club follows company policies and values as well as health and safety procedures.Ensure that appropriate performance management is in place to provide ongoing feedback and address performance problems in a timely manner.Qualifications: 3-5 years of Fitness Management experience, talent development.Must have a passion for fitness and maintain at least one nationally recognized certification in personal training.Demonstrate effective written and verbal communication skills with the ability to deliver information clearly, concisely, and timely.Have collaborative team-building and performance management capabilities.Job Travel Requirements: 100% Finance and Operations: Meet or exceed fitness department budgeted gross revenues, maintain positive net income on a quarterly and annual basis.Create a plan to manage existing PT accounts and expand customer base through new business acquisition.Create and maintain a PT dashboard to track and evaluate client sessions.Maintain a safe, productive, and inviting exercise environment for employees, members, and guests.Develop schedules and goals for all staff members of the fitness department.Audit day-to-day functions of the personal training staff.Track member feedback and supervise follow-up on member requests and comments.Continuously monitor the PT business and financial results and develop action plans to improve performance.Lead and educate the team to reinforce the contributions of Personal Training to member engagement and retention.Ensure that the Team has current and up-to-date Personal Training certifications.Submit annual fitness budget for each club.Assist in the implementation and promotion of upcoming club events and new health and fitness programs.Handle client questions and concerns at the fitness desk.Provide monthly/quarterly equipment needs for each club.Report and monitor all equipment issues/replacements.Communicate with all Partners and Crunch Corporate on new training programs and protocols.Certified in DotFit; Train all new employees on DotFit.Order all necessary supplements/equipment/apparel for DotFit.People Management: Manage a team of Fitness Managers assigned to each club.Recruit, train, develop, and manage Fitness Managers and Personal Trainers.Identify, develop, and leverage existing talent to support the growth of the District.Assess team members' progress continually and create training and development plans as necessary.Oversee the recruiting, hiring, and orientation of staff.Identify and develop associates with leadership skills for succession planning.Provide counsel to General Managers on personnel issues and club events.Administer site audits to ensure compliance with company policies.Resolve escalated Employee Relations and customer service issues.Complete annual performance evaluations for all Personal Trainers.Uphold and model company core values.Be a courageous people manager – give specific and timely feedback.Find ways to innovate and improve efficiency across all aspects of the clubs.Build relationships and recruit new trainers through local/national programs.Please note: This job description was designed as a summary of the typical function of the job and is not a comprehensive list of all possible job responsibilities. The tasks and duties might differ from those outlined above and other duties may be part of the job.
Compensation: $125,000-$175,000
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