Summary: This is an intermediate technical position that requires general knowledge of specific platform and development languages, with an emphasis on learning specific business or technical aspects of Harris Teeter's business. It allows an individual to utilize both education and experience to support applications in limited phases of the software development life cycle. The nature of the position will allow a self-motivated individual to work in a team-oriented environment to develop process improvements and supporting existing processes while receiving direction from senior team members.
Essential Duties and Responsibilities include the following; however, other duties may be assigned.
o Assist with development approaches by identifying and evaluating potential directions and alternatives; identifies problems and solutions.
o Works individually while focusing on simple to moderately complex processing by analyzing, defining, and documenting requirements for data, workflow, logical processes, hardware and operating system environments, interfaces with other systems, internal and external checks & controls and outputs.
o Creates design documentation with help from senior team members for utilization of current and efficient technology.
o Writes and maintains technical specification documentation or reviews documentation written by others that describes requirements for both real-time and batch processing installation and operating procedures.
o Participates with walkthroughs and discussions involving peers and business users.
o Creates test transactions and runs tests to identify errors and confirm programs meet specifications.
o Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about programs.
o Identifies and resolves simple to moderately complex production problems within the required timeframe.
o Communicates regularly with management team regarding project activities and timelines.
o Assists with both internal and third-party software development and support.
o Provides on-call support on evenings, weekends and holidays on an assigned basis as well as provides assistance when requested.
o Serves as one of the contacts for technical support on assigned applications.
o Performs effectively within a team-oriented environment, using strong interpersonal relation skills.
o Develops general knowledge about multiple business areas to provide complete support. Researches and identifies issues by tracing the flow of data from one system to another.
o Performs other tasks and responsibilities that may be added at Harris Teeter's discretion.
Qualifications:
To perform this job successfully, an individual must have a minimum of 3 years of software development experience and be able to perform each essential duty satisfactorily with minimal supervision gradually moving towards no supervision. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be proficient in the attributes identified in one of the below two categories:
Category 1
o Intermediate knowledge in:
o Java/ .Net / HTML/ JavaScript Web development
o Oracle/ SQL Server SQL development (stored procedure)
o Windows/ Linux operating system
Category 2
o Intermediate knowledge in
o JCL (jobs, proc, symbolic)
o MVS operating systems
o COBOL (CICS and batch) and MVS file structures
o EDI retail transactions
Education/Experience:
Bachelor's degree in computer science or related field from four-year college or university; or five years of progressive experience and/or training; or equivalent combination of education and experience.
Language Ability:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Math Ability:
Ability to apply advanced mathematical concepts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel and Microsoft Outlook.
Supervisory Responsibilities:
This job has no supervisory responsibilities.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
o Office environment with standard work schedule of 40 hours weekly and overtime as required.
o Position requires on-call responsibilities - 24 x 7 coverage and includes use of a pager or cell phone.
o While performing the duties of this job, the employee is regularly required to sit (prolonged sitting and typing – PC utilization expected to be at least 80% of daily activity); use of hands and fingers, handle, or feel and reach with hands and arms. The employee is frequently required to talk or listen. The employee is occasionally required to stand; walk and stoop, kneel or crouch.
o Communicate orally with business users, co-workers, and vendors in face-to-face, one-on-one settings, in group settings, or using the telephone.
o Duties will require cognitive skills for comprehension, visual perceptions, calculation ability, attention (information processing), memory, and executive functions such as planning, problem-solving and self-monitoring.
o The employee must occasionally lift and/or move up to 10 pounds.
o Specific vision abilities required by this job include close vision.
