Applications Engineering Analyst
Location
US-NC-Hickory
ID
********
Category
Professionals
Position Type
S- Salary
Overview
SUMMARY OF POSITION
The Applications Engineering Analyst is responsible for implementing and supporting a wide range of computing environments and includes the role of SAP Basis Administrator plus a wide range of application, database, and server technology skill sets.
This position contributes to project work for implementations, migrations and extensions. In addition, this position manages routine software upgrades and patch deployments, restart, recovery, and system tuning, as required.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned.
Follows and recommends improvements to all IT standard operating procedures for this area
Ensures the day-to-day administrative tasks are completed for all SAP systems
Monitors systems for performance
Performs system administration and maintenance as required
Leads efforts to solve complex issues across multiple IT disciplines
Plans and implements SAP upgrades for all systems in the various SAP landscapes including DEV, QAS, PROD, ECC BW HANA, Business Objects, JAVA, OpenText Documentum, and Solutions Manager
Sets up and monitors SAP Archiving as required
Provides Database Administration as required
Assists with SAP Security Administration as required
Assists with Disaster Recover planning and testing as required
Documents any issues through identified incident management or change management processes.
Resolves SSO, SNC (Secure Network Communication) and SAPGUI connectivity issues
Assists functional and technical team members in troubleshooting and problem resolution
Develops and implements backup, patch, note, and upgrade strategies
Perform rigorous quality checks to ensure efficient use of all SAP hardware, software, operating systems, and databases
Leads incident response as-needed and performs root-cause and improvement analyses.
Leads definition and implementation of IT standard operating procedures for this area
Performs daily tasks, provides support, and implements upgrades for non-SAP systems including Aventx Faxing, internal email services, Oracle 12c and higher, Oracle App Server, SUSE 12, MS SQL Server, and Documentum.
Qualifications
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
JOB REQUIREMENTS
Education/Certification Requirements
Bachelor's degree in computer-related field preferred
SAP Training/Certification preferred
Experience
4+ years of experience in SAP Basis
Experience with SAP Java skills preferred
Experience in a Microsoft Server and SQL Server SAP environments preferred
Knowledge/Skills
In-depth understanding and implementation of SAP best practices for basis administration
Basic Networking knowledge
Basic knowledge of virtualization technologies such as VMware
Extensive knowledge of automation and alerting technologies
Excellent verbal and written communication skills
Project management skills preferred
Abilities
Ability to analyze current processes that can be automated for time savings.
Ability to plan and coordinate application upgrades
Ability to solve complex technical problems
Ability to work at times other than normal business hours and provide after-hours support
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Ability to work in front of a laptop or PC workstation for extended periods of time
Occasional standing, sitting, walking, and talking on the phone
WORK ENVIRONMENT
This is a fast-paced work environment with consistent pressure to complete duties as outlined above which requires ability to manage multiple projects at a detailed level and provide support to many internal departments in a fast-changing environment. Many duties listed above are time-sensitive and have strict deadlines for completion.
Shurtape Technologies, LLC is proud to be an Equal Opportunity and does not discriminate based on race, religion, color, national origin, gender (including identity & expression), medical condition, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.