Responsible for providing health care to patients and families, focusing on health maintenance, disease prevention, patient education and counseling. Works collaboratively with a physician following established guidelines as required and within scope of practice.
Organizational ExpectationsProvides a positive and professional representation of the organization.
Promotes culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
Maintains standards for a clean and quiet patient environment to maintain a positive patient care experience.
Maintains competency and knowledge of current standards of practice, trends, and developments in related scope of job role or practice.
Adheres to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
Participates in ongoing quality improvement activities.
Maintains compliance with organization's policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.
Complies with organizational and regulatory policies for handling confidential patient information.
Demonstrates excellent customer service through his/her attitude and actions, consistent with the standards contained in the Vision, Mission, and Values of the organization.
Adheres to professional standards, policies and procedures, federal, state, and local requirements, and/or standards from other accrediting bodies, such as The Joint Commission, Rural Health, and Center for Medicare Services.
As a Studer Partner must have the ability to develop a full understanding of the Studer Group practices and tools and communicate effectively. Must embrace the Studer Philosophy and Principles by conducting him/herself in a professional manner. Will be held accountable for Studer Philosophies and Principles to include:
Patient PerceptionAIDETDaily HuddlesEssential FunctionsCustomer Services: Welcomes patients and families.Maintains communication between medical staff, administrative staff, and/or patient/families.Works collaboratively with all members of health care team.Clinical Services: Follows acute and chronic standard of care.Abides by all federal, state, and regulatory guidelines.Uses health promotion principles and techniques and patient learning measurements.Gathers and analyses physiological, socioeconomic and emotional patient data.Accurately evaluates patient problems in person or via phone and provides appropriate advice, intervention or referral.Evaluates and revises care plans based on patient changes, special examination or results of laboratory/radiologic tests results.Thoroughly documents all encounters, in person or via phone, in the patient's medical record.Makes responsible decisions within the scope of practice.Educates patient and families using pertinent health education materials or programs.Operates within approved scope of practice and standardized procedures.Participates in quality improvement process, policy and procedure review and continuing medical education.Environmental Services: Contributes to the overall cleanliness and appearance of personal work space and department.Maintains all clinical equipment. Evaluates all equipment for damage or maintenance needs and reports when needed.Non-Essential Functions/ Marginal DutiesAll other duties as assigned.
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