Job Summary
The Convention Services Manager is responsible for attainment of assigned convention/event goals tied to the overall performance of the hotel.
The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum.
The Convention Services Manager will work in conjunction with the Director of Sales or Director of Catering/Convention Services to achieve the hotels revenue meeting planner satisfaction scores and food and beverage goals for one or more assigned properties.
Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.
Responsibilities
QUALIFICATIONS:
+ High School diploma or equivalent required; previous convention/event and catering sales experience preferred.
+ Demonstrate creativity and knowledge of food and beverage/events desired.
+ Must have a valid drivers license for the applicable state.
+ Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
+ Experience with professional selling skills desired: opening probing supporting closing
+ Must be proficient in general computer knowledge especially Microsoft Office products
+ Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills
+ RESPONSIBILITIES:
+ Effectively attain assigned meeting planner satisfaction scores revenue goals as well as food and beverage goals.
+ Proactively conduct solicitation calls conduct tours and entertain clients specific to needs respective to the assigned property.
+ Monitor and evaluate trends within your market segment.
+ Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
+ Adheres to Aimbridge Hospitalitys established regulations company standards catering/meeting standards and related catering sales metrics.
+ Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
+ Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
+ Ensure changes are communicated timely to impacted departments/operations leaders.
+ Maintain strong visibility in local community and industry organizations as applicable.
+ May assist in implementing and/or participating in special promotions relating to direct sales segments i.e.
sales blitzes etc.
+ Attend daily/weekly/monthly meetings and any other functions required by management.
+ Perform any other duties as requested by the General Manager or Director of Sales.
+ Property Details
Designed for extended stays, our suites have 50% more space than the average hotel room and free perks make travel a breeze.
Located 14 miles from O' Hare Airport off of I-290, our Schaumburg extended stay hotel is minutes away from the Schaumburg Convention Center and Woodfield Mall.
Our renovated hotel features suites with Queen-size beds, separate living with pull out sofa bed, and fully equipped kitchenette to give guests all the comforts of home.
When guests dont feel like cooking, they can start their day with our free hot breakfast buffet (hot and cold items) and then join us Monday through Wednesday for the MIX where were serving up free apps and drinks.
Business travelers appreciate our proximity to Catamaran, Motorola and Zurich, while keeping up with their lifestyle with our 24-hr gym and complimentary WiFi.
Complimentary Shuttle is provided within a 5-mile radius.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
+ Now offeringDaily Pay!
Ask your Recruiter for more details
+ Medical, Dental, and Vision Coverage
+ Short-Term and Long-Term Disability Income
+ Term Life and AD&D Insurance
+ Paid Time Off
+ Employee Assistance Program
+ 401k Retirement Plan
Apply for this position (https://careers-aimbridge.icims.com/jobs/353711/area-convention-services-manager-oem/job?mode=apply&apply=yes&in_iframe=1&hashed=-1834475008)
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EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
PropertyResidence Inn Schaumburg
Posted Date4 weeks ago(10/1/2024 4:29 PM)
ID2024-353711
LocationUS-IL-Schaumburg
CategoryCatering/Conference Services
TypeRegular
StatusFull-Time
Company : NameAimbridge Hospitality