Assistant Branch Operations Manager

ASSISTANT BRANCH OPERATIONS MANAGER - Islamorada Branch First State Bank of the Florida Keys is a customer-focused bank with a long history of serving, reaching out, and connecting with the community. Founded in 1955 with a single branch in Key West, the Bank has grown and changed, as has the surrounding community, but our core values remain the same. First State Bank of the Florida Keys recognizes that what sets us apart are our people.
Here's why you should join the First State Bank: Competitive Salary and Hourly Pay Rates Medical, Dental, Vision, Life, Long-Term Disability plans available 401K Retirement Program with employer matching Paid Time Off plus Federal Bank Holidays Profit Sharing Program Tuition Reimbursement Advancement Opportunities with On-the-Job Training We are currently recruiting for an experienced, proactive, self-starter to provide leadership to our Branch. Reporting to the branch manager, the Assistant Branch Operations Manager is responsible for assisting the branch manager in the overall management of the branch - may step in for branch manager in their absence. Supports efforts to deepen existing relationships and maximize revenue, sales, and customer satisfaction, while minimizing operational losses and customer attrition. Contributes to the implementation of promotional campaigns and product initiatives at the branch level.
Duties and Responsibilities: Oversee all day-to-day operations within the branch Provide customer service and support Leverage customer relationships into sales/business development opportunities Responsible for cash controls Conduct audit functions Open new accounts Assist with assessing employee's performance Ensure compliance with bank policies and procedures Responsible for safety and security of branch and employees Conduct training as needed Create and manage staff schedule Communicate regularly with stakeholders Review/take final action on uncollected and overdraft reports Monitor/review other management/operational reports as needed Perform other duties as assigned Minimum Requirements: High School Diploma/GED 2-3 years' supervisory experience 3 years banking experience Strong problem solving, communication, organizational and management skills; and excellent verbal and written communication skills EOE M/F/V/D Member FDIC
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