Assistant Department Manager, Insurance Services A training and developmental role for individuals exhibiting the ability to progress to the position of Department Manager, Insurance. The Assistant Department Manager will provide direction to the Insurance Specialists towards achieving department objectives by assisting in the management of staff, planning and evaluating department activities. The Assistant Department Manager will assume the Department Manager's responsibilities during their absence.
This is also a customer service position which requires a great deal of customer contact. Accordingly, applicants must be able to work effectively in a fast-paced environment while providing quality service in a professional, courteous, and helpful manner.
Skills & ExperienceThe successful candidate will have the following:
Demonstrate good interpersonal skills when dealing with customers, vendors, staff, and management.Strong selling skills.Strong technical knowledge.Ensure ongoing and continuous performance management of all staff.The ability to train, coach, and develop staff to meet business objectives.Highly organized and able to multitask effectively under changing priorities.Good communication skills, both written and verbal, within a team environment.Isolate and solve problems.Adapts easily to change.Strong analytical and strategic thinking skills.Ability to work independently, quickly, and accurately under pressure.Ability to relate to all levels of personnel.Ability to exercise professional judgment, delegate, and follow-up.Entrepreneurial mindset: look for ways to build the business.CIP/CAIB or minimum Level II insurance license.Possess a strong insurance technical skill base.Knowledge of desktop PCs and Windows-based operating systems.Proficient with Word and Excel.Eventual completion of internal corporate leadership and management courses.Ability to use all relevant software related to the Insurance Department.In-depth knowledge of insurance products, services, and regulations.If you are a well-organized individual possessing professional sales experience, who has a positive attitude, a desire to support company initiatives, and a commitment to achieving company objectives, then we have the opportunity for you to excel!
We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program:
Comprehensive medical, dental, prescription drug and vision care coverage for you and your family.Employee Discount Program.Ongoing In-House Training & Education Courses.Employee Family Assistance Program.If you possess the necessary skills and expertise and would like to join an exciting team of professionals, Apply Now! London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We will provide accommodations during the recruitment process upon request.
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties, and skills required.
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