Assistant Director of Residence Life Department: University Housing-Residence Life - 325000 Minimum Qualifications Completion of a Master's degree 5 years professional experience in Housing or Residence Life Experience supervising and training undergraduate staff, program development and implementation, crisis intervention, and student counseling or advisement Excellent communication skills including excellent writing skills as demonstrated in the application materials License/Certification Required Preferred Qualifications Master's and/or doctorate degree in student affairs, counseling, higher education, or related field Experience supervising graduate and full-time staff Demonstrated professional involvement Essential Duties and Responsibilities Supervision Supervise 2-3 Master's Level Professional Coordinators Conduct weekly one-on-one meetings with staff members Work to create an environment of mutual support and encouragement of teamwork Complete formal evaluations of staff members and provide ongoing feedback Provide biweekly training or development for Coordinators Oversee management of programming and staff development budgets. Work closely with Student Leadership (Residence Hall Association, National Residence Hall Honorary, and Leadership Development Initiatives) and Training (Professional Staff, Graduate staff and RA Staff training . Administration Co-chair Training and Development Committee Discuss, implement, and evaluate policy-making decisions affecting Residence Life Provide input and assist in the preparation of the Residence Life budget Meet weekly with Associate Director of University Housing for Residence Life Develop and maintain collaborative relationships with other departments and offices Coordinate staff manual revisions and oversee the dissemination of policy and protocol updates and changes Serve on committees, task forces, and search committees as requested or approved by supervisor Serve on at least one non-UH committee in Student or Academic Affairs Perform administrative tasks as delegated by the Senior Associate Director of University Housing for Residence Life (i.e. coordination of RA break duty, facilitation of all Residence Life meetings, etc.) Case & Crisis Management Clearly communicate, interpret, and enforce department and university policies to staff and students Ensure staff members are appropriately confronting and documenting behavior issues and concerns Review all incident reports and documentations and consult with the Office of the Dean of Students as needed Consult on educational interventions to minimize behavioral issues within the community Supervise the case management responsibility for Coordinators, including follow-up and referrals in consultation with the Office of the Dean of Students Adjudicate student conduct cases as needed Serve as a resource and referral for students of concern Provide leadership during crises in the residence hall and in the greater campus community Guide staff through successful implementation of the Residence Life and Appalachian State crisis protocol Community Development Be accessible, visible, and present during all check-in and check-out dates Make efforts to get to know residents, students, and staff, maintaining a level of visibility with each group Promote student involvement in residence hall activities, hall governance, and general co-curricular campus life Attend staff-planned community development activities and educational events Promote recognition and appreciation of students and staff Create the vision and goals for the side of campus in which they oversee
Inclusivity Develop departmental expectations, policies, procedures, and resources to support the development of an inclusive community Hold self, students, and staff members accountable to departmental, divisional, and university expectations regarding diversity, equity, and inclusion Challenge colleagues and staff to recognize their biases and grow in their understanding of themselves Develop and utilize skills to work with diverse student and staff populations Maintain sensitivity to different perspectives and identities Address all incidents of bias Learn ways to advocate for the needs of all staff and students Staff Employment Assist the Assistant Director for Recruitment, Selection, and Training with oversight of hiring, onboarding, and corrective coaching of full-time and part-time staff members including students Train supervisors in techniques and methods for instituting on-going constructive and evaluation of staff Conduct periodic evaluations of job descriptions, staff remuneration, and staffing structure Liaison Relationships Develop and maintain collaborative working relationships with campus partners Attend one Residence Hall Association and Resident Assistant Council meeting a semester Work closely with University Housing – Student and Administrative Services staff regarding room changes, consolidations, occupancy reports, withdrawals, etc. Work closely with University Housing – Facilities Staff regarding maintenance and housekeeping concerns Serve as liaison to parents for area of responsibility Work Schedule/Hours: Monday-Friday 8-5, with some evening and weekend hours. Position serves in 5 person on-call rotation.
Suggested Salary Range: $65,000 - $68,000
Closing Date: 5/7/2024
Open Until Filled: No
Evaluation of Applications Begins: 04/30/2024
Proposed Date of Hire: 06/17/2024 To apply, visit
Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
