Assistant Food & Beverage Manager

COME AND JOIN US . . . We are currently seeking an ambitious, detail-oriented, guest and people focused Assistant Food & Beverage Manager to join our Food & Beverage Leadership team.

Our nine bars and restaurants span the F&B spectrum, from the theatre of fine dining, to the pace and scale of banqueting and the relaxed flare of bar food, Italian brasserie and Indian cuisine to signature drinks, vintage Champagnes and some serious glamour in our very own 1920s cocktail lounge.

ABOUT GLENEAGLES One of the world's most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned 'Employer of the Year' at the 2024 Cateys and The Times and Sunday Times 'Hotel of The Year 2024', everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES We're devoted to making our people feel as valued as our guests. In this way, we strive to support the whole 'you' – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you'd prefer to work, we're open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Location: Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here's a bit more detail on what we see you doing in this role: Supporting our HODs with a hands-on approach, you'll be highly visible across our full F&B operation, essential in ensuring the ultimate satisfaction for our guests through your active involvement in all service elements. A key part of the daily running of the F&B division, you'll be present during shift briefings, hosting or co-hosting the daily meetings with a razor-sharp focus on VIPs, Forbes, LQA and Gleneagles Way standards and our vast array of events. You'll make sure the ambiance and standards of presentation of our outlets are of the highest standard at all times; managing any guest concerns during service and beyond with the utmost professionalism, bringing these to resolution swiftly and effectively. Striving to see our service through our guests' eyes, you'll take every opportunity to ensure their Gleneagles experience is exceptional. Setting the tone and leading by example, you'll be developing a team culture where your team feel valued and convey this warmth and thoughtfulness to others through the delivery of exceptional service. Supporting our senior F&B leadership team with the planning and resourcing of our people resource throughout the division. Facilitating a strong flow of communication throughout F&B, building strong working relationships with our Culinary brigade and your colleagues across the estate. Supporting our VIP recognition programme, proactively sharing key details with your relevant colleagues and departments. Working with our F&B Development Partner, you'll be actively involved in the scheduling and implementation of F&B training and development. Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way. The kind of person we're looking for: You have fantastic experience, and you're used to running large teams to a senior level in a multi outlet luxury setting, including events. Knowing what great looks like, you lead change, elevate a service culture, and drive consistency. You have a sound understanding of F&B financials, cost controls, SPC awareness, equipment management and the essential performance metrics. No matter how many times an issue has been presented to you, to our people and guests you recognise it's often the first time; your attitude and demeanour are always consistent and on point. Progressive in your thinking, you're curious, and exhibit a restlessness and ambition both for yourself and the business. You understand that to be successful and have sustained impact, you also need to be diligent, highly organised, and commercially minded. You possess a strong drive to support and help others, and have little room for ego; working in an environment where things move and flex, where a can-do attitude is critical for success are second nature to you. Supremely organised and adept at managing competing, and sometimes conflicting, priorities, you have a high level of resilience and the ability to deal with fast-paced environments. You'll bring a strong people focus and the desire to grow and nurture team members through coaching and training. A creative thinker, you have strong experience in driving projects forward to improve product and process. Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand. You have a positive "can do" attitude to solving problems in a professional and courteous manner. A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail. You want to be part of a team that works hard, supports each other and above all has fun along the way. What's in it for you: 30 days holiday (including bank holidays) that increases with service. Seasonal parties and local social events. 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range. Golf Membership (with access to all 3 championship courses) for £50.00 per annum. Treats in your pocket Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you! Free 'pay day' lunch and monthly drinks offers. A generous 'refer a friend' scheme. Be our guest Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service. Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles. Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few. Subsidised, single occupancy, en-suite accommodation available on our estate. Investment in your development and wellbeing Pension scheme. Life Insurance. Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most. Ongoing investment in your personal development with access to internal and external training qualifications and programmes. Internal career opportunities across a wider range of specialisms and departments. Monthly recognition programme. Volunteering day every year with a charitable partner of your choice. Complimentary access to our staff gym. Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint. If you are our next Assistant Food & Beverage Manager, please forward your most recent CV to us today!

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