Assistant Health Services Administrator (O-5 Billet) Supervisory

Summary

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Health Systems Support, Health Operations Unit.
The incumbent will report directly to the Health Services Administrator (HSA).
This is a supervisory position.


This position is only open to USPHS officers and Call to Active Duty (CAD) candidates. This job is open to The public

U.S.
Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency

Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate.

Civilians are not eligible for this position.


Videos Duties DUTIES AND RESPONSIBILITIES: Technical monitoring of vendor personnel at the facility.
Keeps the Contracting Officer Representative (COR) fully informed of any technical or contractual difficulties encountered during vendor performance.
Coordinates site visits for vendor personnel, if applicable.
Ensures government furnished property and supplies which includes medical equipment and administrative supplies are in good condition.
Ensures that all required items, documentation, data, and/or reports are submitted as required by the expected time frame.
Reviews all invoices and vouchers in a timely manner in accordance with the Prompt Payment Act.
Reviews translation services are being utilized and documented within the medical record.
Assists HSA in providing administrative supervision to government employees and manages personnel issues, and potential resolutions when applicable.
Collaborates with the HSA, Regional Health Services Administrator (RHSA) and Chief of Health Operations regarding complex personnel and operational issues, providing potential resolutions.
Collaborates with the on-site Clinical Director and Regional Clinical Director (RCD) to ensure access to care and provision of health care services are within the scope and support of ICE/IHSC policy and accreditation standards.
Assists HSA in reviewing and approving the health care unit staffing schedule and approves schedules to ensure staffing shifts are filled and support the mission.
Assists HSA in preparing fiscal year budget proposals and projections and ensures the appropriate management of the unit budget.
Assists HSA in managing the local government purchase program (P-card) or delegates this to designees.
Provides management reports as required, to include monthly health care unit activity reports.
Maintains awareness of unit operational issues.
Participates in scheduled HSA, Nurse Manager, Patient Education, CQI and PHSP meetings.
Serves as the subject matter expert on accreditation standards (as applicable), Performance Based National Detention Standards and IHSC policy.
Assists HSA in reviewing all employee files to ensure compliance with the contract and that all employees receive appropriate orientation initially and annually thereafter.
Monitors on-site contracts including but not limited to; bio-medical waste, teleradiology, labs, etc.
and ensuring services rendered are consistent with the contract.
Collaborates with the headquarters contracting officer to ensure compliance with Federal Acquisition Regulations (FAR) policy for purchasing and procurement, and appropriate implementations of all contracts.
Assists HSA in reviewing that documentation for laboratory, radiology, and pharmaceutical services rendered is accurate.
Assists HSA in performing assessments of the health unit for accreditation under the appropriate standards and ensures the preparation of the health unit for any accreditation that the site is expected to obtain.
Assists the HSA in preparedness for the annual IHSC Health system assessment to include performing chart reviews, assessing program activities, development of reports and corrective action plans.
Evaluates, monitors and implements local programs to align with IHSC policy and supports agency initiatives to promote emergency preparedness, environmental health and safety, infection control and prevention, TB case management and continuous quality improvement.
Performs all responsibilities contained in the compliance officer and nurse manager position description, as applicable to the local site/mission.
Monitors incidents, sentinel events and potential litigation situations, providing documentation of corrective actions accordingly.
Assists HSA in ensuring the maintenance of the on-site personnel, employee health, credentialing and privileging files per IHSC policy.
Assists the HSA to ensure that appropriate program activities are established and monitored as needed, including Infection Control Officer, Safety Officer and Performance Improvement Coordinator.
Assists HSA in monitoring compliance of all required elements within IHSC policy and accreditation.
Assists HSA in reviewing all staff training for completeness and documented in accordance with accreditation standards.
Monitors and participates in unit meetings, including performance improvement, staff meetings etc.
Informs ICE officials of detainee or residential issues and assists with investigations and problem resolution as indicated.
Maintains a working relationship with the Field Officer Director (FOD), Assistant Field Office Director (AFOD), Warden, correctional personnel, contract providers, and outside agencies as applicable.
Assists HSA in developing staffing plans to ensure effective quality care provision.
Makes decisions independently.
Follows supervisory chain of command.
Other duties as assigned.
Requirements Conditions of Employment You must be a U.S. citizen to apply for this position.
You must successfully pass a background investigation.
You must successfully pass a drug screen.
Males born after 12/31/59 must certify registration with Selective Service.
Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
Service Remaining Requirement Agreement: Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC.
Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate.

Civilians are not eligible for this position.
Qualifications PHYSICAL DEMANDS:Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
Required to jog/fast walk up to ¼ mile.
Must be able to see, hear and smell with aids if necessary.
Must easily alternate between kneeling and standing.
Must be able to lift, push, or carry 30 pounds.
Required to perform CPR/emergency care standing or kneeling.
Must have the ability to assist sick, injured or aging detainees or staff exiting the building (may require lifting, dragging, wheeling or carrying someone who weighs significantly more than self).
Must perform the duties of my job in a stressful and often austere environment without physical limitations.
Education REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:Bachelor's degree in Healthcare Administration or related field of study preferred.
If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain current status.
This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency.
Maintains clinical professional skills via continuing education opportunities and aid in support via TDY as needed.
Obtains level II Contracting Officer Representative (COR) Certification within 12 months of hire.
Maintains basic readiness status.
Maintains current CPR/BLS certification.
Additional information

This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO), ICE Health Service Corps (IHSC), Office of the Deputy Assistant Director of Health Systems Support, Health Operations Unit.
The incumbent will report directly to the Health Services Administrator (HSA).
This is a supervisory position.


The incumbent serves as the Assistant Health Services Administrator (AHSA) for one of the health care facilities located across the nation for the ICE Health Service Corps (IHSC).
These sites provide medical care to detainees in Immigration and Custom Enforcement (ICE) custody.


IHSC has a multi-sector, multidisciplinary workforce of more than 1400 employees, including U.S. Public Health Service (PHS) commissioned officers, federal civil servants, and contract staff.
The IHSC provides on-site direct patient care to ICE detainees at 23 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities.
The ICE detainee population is approximately 34,000 detainees on a daily basis, with an average length of stay of approximately 30 days, and over 400,000 detainees annually.
The IHSC also provides medical support during ICE enforcement operations in the air, on the ground and at sea.


DHS SUPERVISORY CONTROLS: DHS ICE ERO HHS SUPERVISORY CONTROLS:DHHS USPHS SUPERVISORY CONTROLS:

The Assistant Health Services Administrator works under the general supervision of the Health Services Administrator.
Benefits

A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.


Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements.
You may be selected for an interview at the hiring authority's discretion.
You will be notified of selection or non-selection.
Benefits

A career with the U.S. government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.


Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.


To apply for this position, you must provide a complete Application Package.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.
A complete application includes:

U.
S. Public Health Service Officers Cover Letter/Letter of Interest.
Please include location preference here.
Degrees.
(Place under "Diploma/GED") Professional license.
(If applicable) Additional professional certificates.
(If applicable) Three professional references.
(i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training.
(Place under "Resume") A copy of your Certificate of Investigation (located in your eOPF).
*Three most recent Commissioned Officer Effectiveness Reports (COER).
(Place under "Performance Appraisal") For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
New Call to Active Duty Cover letter/Letter of Interest.
Please include location preference here.
Degrees.
(Place under "Diploma/GED") Professional license.
(If applicable) Additional professional certificates.
(If applicable) Three professional references (i.e., name, title, and contact information) CV - e.g., relevant experience, education, training.
(Place under "Resume") U.S.
Public Health Service - Appointment Board Decision Letter/Email.
If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.


Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.


The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2025.


PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.
Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.


To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account.
Follow the prompts to complete the occupational questionnaire.
Please ensure you click the Submit My Answers button at the end of the process.


Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.


Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.


Agency contact information

IHSC Recruiting

Email

******

Address

ERO-DRO-IHSC Public Health Service

500 12th Street SW

Washington, DC 20536

US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.
We will notify you by email after each of these steps has been completed.
Your status will also be updated on USAJOBS throughout the process.
To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information."
We expect to make a job offer within 60 days after the deadline for applications.
If you are selected, we will conduct a suitability/security background investigation.
View more information on applying for federal employment.
Fair and Transparent

The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.


Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents To apply for this position, you must provide a complete Application Package.
Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position.
A complete application includes:

U.
S. Public Health Service Officers Cover Letter/Letter of Interest.
Please include location preference here.
Degrees.
(Place under "Diploma/GED") Professional license.
(If applicable) Additional professional certificates.
(If applicable) Three professional references.
(i.e., name, title and contact information) Official USPHS Promotion CV - e.g., relevant experience, education, training.
(Place under "Resume") A copy of your Certificate of Investigation (located in your eOPF).
*Three most recent Commissioned Officer Effectiveness Reports (COER).
(Place under "Performance Appraisal") For IHSC USPHS officers only, a copy of your current Service Remaining Requirements Agreement.
Indicate if you have an Assignment Pay (AP) Agreement and the date of the end of your AP Agreement.
New Call to Active Duty Cover letter/Letter of Interest.
Please include location preference here.
Degrees.
(Place under "Diploma/GED") Professional license.
(If applicable) Additional professional certificates.
(If applicable) Three professional references (i.e., name, title, and contact information) CV - e.g., relevant experience, education, training.
(Place under "Resume") U.S.
Public Health Service - Appointment Board Decision Letter/Email.
If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.


Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


How to Apply

To apply for this position, you must submit the required documentation outlined under the REQUIRED DOCUMENTS section below.


The complete initial Application must be submitted by 11:59 PM (EST) on 09/30/2025.


PLEASE NOTE: If your materials are not received by the closing date, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.
Also, if you do not provide a valid email address, you may not be notified of the outcome of your application.


To begin the process, click the Apply Online button to create an account or log into your existing USAJOBS account.
Follow the prompts to complete the occupational questionnaire.
Please ensure you click the Submit My Answers button at the end of the process.


Note: To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.


Applications and supporting documentation will not be accepted by mail or email. If you need further assistance, contact the Human Resources Office representative listed on this announcement at least one day prior to the closing date for further instructions.


Agency contact information

IHSC Recruiting

Email

******

Address

ERO-DRO-IHSC Public Health Service

500 12th Street SW

Washington, DC 20536

US

Next steps

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews.
We will notify you by email after each of these steps has been completed.
Your status will also be updated on USAJOBS throughout the process.
To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information."
We expect to make a job offer within 60 days after the deadline for applications.
If you are selected, we will conduct a suitability/security background investigation.
View more information on applying for federal employment.


Fair & Transparent

The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request