Assistant Manager 3Rd Shift Mobility Customer Service

Pioneering in America, from the first mile to the last. This is what drives us.
For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.
Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.
Position Overview:
Siemens Mobility is seeking an Assistant Manager for our 3rdShift team in Orlando, FL.  In this role you will have responsibility for the safe and reliable execution of the long-term maintenance contract for a fleet of high-tech trains. This contract consists of Tier 4 compliant high-horsepower locomotives in a push-pull configuration with elegant coaches to deliver a luxury customer experience. These trains will run up to 125 mph from Orlando to Miami 7 days a week!
We have responsibility for a best-in-class maintenance team to meet the needs of a demanding customer schedule.  You'll work on the 3rd shift. We incorporate safety as it is the highest priority in all activities, processes, and operations. The diverse team will continue to build an attitude of continuous improvement in their approach to the challenges a long-term maintenance contract has against a fast-paced schedule with only the minimum downtime of the rolling stock. Are you ready to roll?!
You will assist in recruiting, building, training, and empowering a proficient, high-performance maintenance team, establishing operational maintenance strategies, including Overhauls, and implementing critical productivity and efficiency measurements. The maintenance practices and processes require a condition-based approach in coordination with meeting FRA regulations. We're looking for an ambitious and can-do attitude to ensure the team selects and implements the best solutions to complex problems that can occur in a long-term maintenance environment.
What your day-to-day will look like:
Develop maintenance, overhaul, and repair operation by estimating, forecasting, and anticipating requirements, trends, and variances.
Develop and implement plans; measure and analyze results; initiating corrective actions; minimize variances' impact; continuously improve processes.
Maintain a very close working relationship with the Customer to ensure the team exceeds their expectations in contracted service levels.
Ensure all organization activities and operations align with local, state, and federal/national regulations and laws.
Plan and lead all resources including people, plant, material, tools, and third-party services to meet the operational requirements.
Actively encourage identification of continuous improvement activities and implement any with significant cost and labour savings.
Participate in regular reviews with customer representatives and demonstrate improved product performance and customer satisfaction by supporting them in their business objectives.
Develop a high-performance culture with strong employee engagement using the Siemens People Management policies and tools,

To thrive in this role, you have:
Bachelor's degree in business, engineering, or technical field of study.In lieu of a Bachelor's degree relevant technical work experience will be considered.
An excellent record of leadership with 2+ years of supervisory/team lead experience, 3-5 years of railroad maintenance experience preferred, or similar industrial environment experience will be considered.
Proficiency in capacity and workforce planning
Ability to develop and maintain appropriate critical metrics.
A consistent track record of operational accomplishments from a multi-product and refurbishment/overhaul environment.
Basic mechanical/Electrical knowledge, structured failure analysis, failure search, understanding of the customer, strategic planning, technical management, promoting process improvement, maintenance control planning, developing standards, supervising budget expenses, documentation skills, control engineering, and quality management.
Setting you apart from others would be 3-5 years of rail maintenance experience, and experience in dealing with the FRA / CFRs, as well as knowledge of applicable laws and regulations.

Why you'll love working for Siemens!
Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!
We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
Solve the world's most significant problems – Be part of exciting and innovative projects.
Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companieslist!
Employee perks and discounts in addition to our 401k match and generous Paid Time Off.

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization. Siemens offers a variety of health and wellness benefits to employees.  Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html.  The base salary range for this position in Orlando, FL is $100,100 - $135,100.  The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.
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