Assistant Manager

Job summary
Delivers world-class customer service to retail customersProcesses packages for courier shipmentProvides accurate information on products and services
Job seniority: entry level
Responsibilities
• Delivers outstanding customer service to walk-in customers and telephone inquiries• Practices good listening skills with customers, team members, and leadership• Takes ownership of customer's shipping needs and offers solutions• Learns all product and service offerings, alternative solutions, and industry trends• Operates equipment, software, and devices in an expert fashion• Maintains a clean, organized, and safe working environment• Performs other assigned duties
Requirements
• High school diploma or GED required• 2 years of retail experience required, supervisory experience preferred• Strong computer skills, including Microsoft Office and Adobe Suites• Outstanding phone skills• Strong verbal and written communication skills• Prompt, reliable, and responsible• Able to lift 40+ pounds
Key Skills Needed
• Previous retail sales experience• Strong computer and internet skills