"EVERYONE IS FAMILY IN OUR HAUS" Company Vision Bringing family and friends together to have fun and create memories. Mission The RV Assistant Rental and Parts Manager assists in supervising the operation of the RV Rental and Parts and Accessory retail store, including the efficient and friendly scheduling, delivery and pick up, orientation of unit, payment, and satisfaction of customers. Salary: $18-$20/hour plus monthly commission
Schedule: Monday-Friday with rotating Saturday's Outcomes Successful candidates will perform all duties listed on their daily, weekly and monthly check list,and will support the Manager in all responsibilities: RENTAL OPERATION Oversee the prepping of units, ensuring proper cleaning/detailing and readiness for the customer Monitor the rental schedule daily to ensure no overlap in RV bookings; resolve scheduling issuesEnsure delivery schedule is accurately set up with the Transportation departmentMonitor the general financial status of the department daily to ensure staffing, customer payments, and overall business meets budgeting goals; make adjustments where neededResolve customer issues promptly and follow up to ensure excellent service and satisfactionGain knowledge of various RV rental units and functionality of accessories to efficiently assist customers and answer questionsPARTS STORE Monitor inventory levels and the sale of special order parts dailyWalk retail floor daily to ensure shelves are stocked, items are tagged and priced correctly, and that merchandise presentation is appropriately targeted and appealingBalance staffing to meet company goalsProvide support to team members in researching hard-to-find products and non-routine customer and technician requestsSupervisory Responsibilities This position does not have direct supervisory responsibilities, but will assume the general management duties of the Rental and Parts department during periods of absence of the Rental and Parts Manager. Qualifications High school diploma1 year experience working in a parts department or related retail environment Previous experience with automated inventory system helpfulCompetencies Good verbal communication skills, and a friendly, professional demeanor to react positively to a wide range of customer interactions Good math, computer and data entry skillsAbility to adjust to changing priorities through efficient and productive planning, organizing, and scheduling.Ability to work in a collaborative team, in a fast-paced environmentPhysical and Environmental Conditions Talking and hearing, walking and sitting, using hands to grasp, and reaching with arms/hands, are required.No exposure to adverse environmental conditions; work is performed in a typical office environment.
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