Department: Michigan Technological Research Institute (MTRI)
Sub Department: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities. If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at or .
Job Description Summary
Provide general support and administration of MTRI computer networks and systems. Provide computer software development support to research and development programs. Act as initial point of contact for the MTRI IT help desk. Support and maintain MTRI cyber security infrastructure. The position is based at MTRI in Ann Arbor, MI (
Essential Duties & Responsibilities (other duties may be assigned)
Support, maintain, and update computer systems. Troubleshoot and repair computer systems. Initial point of contact for the MTRI helpdesk. Participate as part of the team charged with making MTRI NIST-800-171, DFARS Clause , and CMMC compliant and maintaining compliance. Continue to improve performance by being aware of new technologies and security products, participating in educational opportunities, reading professional publications, and participating in professional organizations. Accept ownership of, and responsibility for responding to, new and varied requests. Apply safety-related knowledge, skills, and practices to everyday work. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives. Other duties as assigned. Required Education, Certifications, Licensures (minimum requirements)
Bachelor's degree and CompTIA Security+ certification Required Experience (minimum requirements)
One year of professional experience in computer/network support and administration, including: Medium scale networks Large scale NAS arrays One year of professional experience administrating Linux platforms, including: RHEL 8.9 and Ubuntu 18, 20, 22 Nvidia trouble shooting. Installing and compiling software packages One year of professional experience managing Microsoft Windows 10/11 and Server 2016/2019/2022 in an Active Directory environment. One year of professional experience in hardening Windows and Linux systems in accordance with NIST SP 800-53 or NIST SP 800-171 using SCAP and STIGs. Hands-on experience maintaining and patching Microsoft Windows and Linux systems. Experience in troubleshooting various computer hardware, including wireless APs, printers, projectors, and phones. One year of professional experience using NESSUS to find and remediate vulnerabilities in Microsoft Windows and Linux systems. Experience deploying SIEM (Security Information and Event Management) technologies. Desirable Education and/or Experience
A strong knowledge of computer systems, hardware, and software. Proven analytical and problem-solving skills. Experience in administering MacOS devices. Experience in installing, replacing, and troubleshooting server and laptop hardware. Required Knowledge, Skills, and/or Abilities (minimum requirements)
Ability to obtain a U.S. Department of Defense security clearance, which requires United States citizenship. May not possess dual citizenship. Excellent written/oral communication skills with the ability to convey technical information to non-technical users effectively. Demonstrated organizational ability and attention to detail. Ability to take direction but work without continuous oversight. Ability to exercise discretion and independent judgment with respect to significant matters related to job duties. Demonstrated commitment to contribute to a safe work environment. Desirable Knowledge, Skills, and/or Abilities
Demonstrated success in, or potential future contributions to, working with persons from diverse backgrounds, creating a sense of belonging, and fostering a fair, objective, welcoming place to work for persons with a wide variety of personal characteristics and viewpoints. Required Training and Other Conditions of Employment
Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.
Required University Training: Employee Safety Overview
Anti-Harassment, Discrimination, Retaliation Training
Annual Data Security Training
Annual Title IX Training Background Check: Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.
Other Conditions of Employment: Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities
Full-Time Equivalent (FTE) % (1=100%)1.0
FLSA Status
Exempt
Pay Rate/Salary
Negotiable Based on Experience
Title of Position Supervisor
Business and Operations Director
Posting Type
Internal & External
Dependent on Funding
Yes
Required Education, Certifications, Licensures* (minimum requirements)
About Michigan Technological University
Our scope is international. Our approach interdisciplinary. We work at the intersections of communication, composition, literature, modern languages, philosophy, rhetoric, visual studies, linguistics, gender studies, and technical communication. Our students develop the communicative, analytic, and cultural knowledge to thrive in all aspects of their future lives.Applications from women and BIPOC scholars are highly encouraged by both the department and the institution. Michigan Tech is building a culturally diverse faculty committed to teaching and working in a multicultural environment and strongly encourages applications from all individuals.
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