HOTEL OVERVIEW Strategically located in the heart of Singapore's shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore's landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia's largest spas, Willow Stream Spa.
ABOUT OUR COMPANY At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.
JOB DESCRIPTION REVENUE MANAGEMENT STRATEGY SUPPORT Support the Hotel Management and Executive Director of Revenue Management to execute the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods.
REVENUE MANAGEMENT PERFORMANCE Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR). Survey the market and competitors in terms of performance (RevPAR Index, market penetration), pricing and availability.
Work closely with Sales team and analyze on Sales activities, including account production, lead generation and conversion to support sales performance improvement.
REVENUE FORECASTING Support regular forecast reporting and uploading for the future dates (by room and revenue by segment and day) based on the RM referenced systems recommendations and a daily monitoring of the data (portfolio, booking pick-up, events, calendar events).
PRICING, PLANNING & DISTRIBUTION OPTIMIZATION Take action on the daily optimization based on direct report's decisions in terms of pricing, inventory management (RMLs open/close) and distribution channels. Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly.
REVPRO CULTURE Ensure that a "RevPRO culture" is spread in the hotel, through the animation of weekly yield meetings and regular coaching and training sessions for the hotel teams.
OTHER RESPONSIBILITIES Compliant with standard operating procedures for all revenue management functions.
All other duties as required.
QUALIFICATIONS Minimum of 2 years of relevant experience in the Revenue management function.
Knowledge of IDEAS, OPERA OR OPERA CLOUD and other Revenue management related systems and platforms.
Knowledge of Accor CRS TARS is a plus.
Strong working knowledge of Microsoft Office including PowerPoint and Excel.
Results oriented.
Analytical/Conceptualization/Strategic Thinking.
External and internal environment understanding.
Ability to work effectively and contribute in a team.
Great communication, presentation and influencing skills.
Customer/Commercial focus.
Team support and development mindset for the team.
Multicultural awareness and able to work with people from diverse cultures.
Flexible and able to embrace and respond to change effectively.
Self-motivated and energetic.
ADDITIONAL INFORMATION Job Highlights:
Birthday Leave Discounted Room Rates across ACCOR Properties Duty Meals
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