Job OverviewJubie's Creamery Assistant Store Manager - Also known as advisor, fire fighter, expert communicator, rule enforcer, and expert. ResponsibilitiesLive by Jubie's Mantra, "Think ice cream? Think Jubie's!" & become an ambassador for the Jubie's Creamery Brand within the communityMain point of contact for all Team Members & Team Leads at our Troy lcoation. Responsible for all necessary communication sent out to employeesExpertly handle customer, Team Member, & Team Lead, and issues and complaints and report them to the Regional ManagerTake weekly inventory and work with Regional Manager & suppliers to order/pick up productExpertly accept, put away, and log incoming productsMain point of contact for suppliers & supplier/product issues for Troy locationPrepare weekly items to ensure day-to-day operations run smoothly and complete/delegate tasks appropriately and in a timely manner according to the Manager and Ice Cream CalendarsAssists in hiring, onboarding, and training new FOH employees including handling Toast, 7Shifts, Employee Master, and retraining initiativesAssists with weekly schedules & approving availability & time off with oversight from Regional ManagerEnsure all scheduling issues are properly addressed & fill where absolutely necessaryMake daily sales deposits and weekly change requests & main point of contact for any sales or payroll discrepenciesClean the soft serve machine and ice cream dipping cabinets & ensure equipment and builidng maintence is completed according to scheduleHead minor Toast changes and Junk/Seasonal changes according to the Ice Cream CalendarHead Employee of the Month program for Troy employeesEnforce all rules set in Employee Handbook and according to the Miami County Public Health DepartmentWork well and communicate frequently with all Managers including other locations and OwnersOversee disciplinary policy and decide the appropriate action to take in each disciplinary situationOversee menu item consistency and portion controlMain point of contact for routine Health inspections and the local health departmentAttend weekly meetings for daily store operationsCommit to working an average of 35 - 40 hours per week in various roles including but not limited to Team Member, Team Lead, and Assistant Manager. Available hours must include events and a mix of daytime and evening, weekend and weekday, and fulfill the weekly manager calendarSkills/RequirementsAt least 1 year of of management experience is recommened, but NOT REQUIREDMust be 21 or older to applyCertified as an Ohio Food Handler through ServSave Level 1 training and able to become certified in Level 2 trainingYou will be required to complete a State & Federal background checkBe competent in Excel, Word, Google Drive, and comfortable with other online toolsIncredibly organized and able to multi-task effectivelyExemplify an entrepreneurial spirit, creative mindset, and have a passion for ice creamPromote and consistently maintain a team environmentBe able to adapt in unexpected situationsHave an eye for detail and comfortable enforcing all Jubie's standards and policiesHave experience in being a leader and exemplify appropriate leadership skillsUse critical thinking skills based off trainingBe efficient and accurate with money and figures & able to perform basic math functionsEffectively communicate with customers, employees, managers, and upper-level managersBe comfortable and appropriate when providing constructive feedback to Team Members, Team Leads, and ManagersHave the ability to lift up to 40 lbs repeatedlyYou will be required to complete a State & Federal background checkBenefitsCompetitive starting pay with the possibility of performance-based raisesTip share with entire Troy staffOpportunities for increased responsibility and job advancement in a growing companyFlexible scheduling with approval from Regional Manager1 week (defined as average hours worked) PTO given during store shutdown between Christmas and New Years (starting in 2024)1.5 times normal hourly rate in exchange for working yearly Blackout Dates. These Include: Memorial Day, 4th of July, Labor Day, Jubie's Birthday (Late July), Ice Cream for Breakfast (Early Feb)A collaborative work environment that is fun, inviting, ever evolving, and open to suggestionsAn opportunity to invest in a simple IRA retirement planReimbursement on all travel considered necessary for the positionReimbursement on cell phone usage considered necessary for the positionPeriodic product offerings
