Assistant Store Manager (US) - Portland, Maine
Work Location:
United States of America
Hours:
40
Pay Details:
$28.25 - $42.50 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions.
Line of Business:
Personal & Commercial Banking
Job Description:
The Assistant Store Manager is an experienced leader who manages the day-to-day service, sales, and operational objectives in a Store location. The role is focused on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and differentiating with a personalized, connected experience.
Depth & Scope:
Leads a team of advice and service colleagues in the achievement of individual and Store objectives.
Provides day-to-day team leadership and work direction to ensure effective delivery of personalized service.
Leads the team in overseeing complex sales advice activities.
Requires knowledge and understanding of financial concepts and a broad range of products.
Responsible for driving and reinforcing Advice activities for the team.
Possesses comprehensive knowledge of the local market and economic trends.
Effectively handles critical and/or high-risk issues.
Drives Advice Behaviors within the team.
Delivers end-to-end advice to Customers.
Contributes to the achievement of business objectives by identifying advice opportunities.
Actively participates in community events.
Education & Experience:
Undergraduate degree or equivalent experience.
2+ years experience working with customers or sales.
Supervisory or leadership experience preferred.
Strong verbal and written communication skills.
Sales and Operational Management skills.
Ability to manage competing priorities.
Proficient in Microsoft Office.
Customer Accountabilities:
Creates an environment where the team interacts with Customers in an engaging manner.
Contributes to business objectives by attracting and retaining Customers.
Leads and reinforces Customer service activities.
Acts as an escalation point for Customer problem resolution.
Employee/Team Accountabilities:
Leads and supports a high performing team.
Ensures colleagues comply with all policies and procedures.
OCC Language:
This position falls within the definition of Loan Originator.
Must be eligible for employment with a covered financial institution.
Physical Requirements:
Domestic Travel – Occasional.
Performing sedentary work – Continuous.
Responding quickly to sounds – Occasional.
Who We Are:
TD is one of the world's leading global financial institutions.
Our Total Rewards Package:
Our Total Rewards package reflects the investments we make in our colleagues.
Additional Information:
We're delighted that you're considering building a career with TD.
Accommodation:
If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Our Values:
At TD we're guided by our purpose to enrich the lives of our customers, communities and colleagues.
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