Associate Account Manager

at Wolters Kluwer in Dover, Delaware, United States
NOTE : This is an entry-level Account Manager role, where you will partner with our existing Senior Account Managers in growing existing business within the insurance industry. Wolters Kluwer's ELM Solutions (Enterprise Legal Management) provide a comprehensive suite of tools that address the growing needs of corporate legal operations departments to increase operational efficiency and reduce costs. Corporate legal and insurance claims departments trust our innovative technology and end-to-end customer experience to drive world-class business outcomes. In this remote-friendly position, you will report to the Account & Relationship Management Manager within ELM of Wolters Kluwer.
Key Responsibilities -Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports
-Answer client queries, interact with production daily, and identify new business opportunities among existing customers
-Liaise with cross-functional internal teams (including Production, Projects, Customer Service, Product Development, and Sales departments) to improve the entire customer experience
-Ensure client campaign deliveries and complete follow-through activities
-Develop and execute multi-channel, in-depth integrated proposals and programs leveraging the company's print, digital and online assets
Key Requirements -Bachelor's Degree or equivalent relevant experience
-1+ years working in Account Management or Sales or other equivalent experience
-Basic understanding of business, financials, products/services and the market
-Excellent communication (both written & oral) and presentation skills
-Ability to follow a sales plan and manage resources accordingly
-Travel will be up 25% within the US and Canada
Enterprise Legal Management Software | ELM Solutions | Wolters Kluwer (
#LI-Remote EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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