Associate Accounts Receivable Specialist
Job Description
Company Intro:
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We've continually refined, transformed, and perfected our approach to our business, creating platforms that have become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
Role Description:
At CoStar Group, our finance group centralizes transaction processes, providing accurate reporting, financial resolutions, and proper forecasting analysis. Joining the team offers access to financial specializations, including accounts payable, accounts receivable, cash and asset management, client contracts and billing, and revenue recognition.?
We are currently seeking an Associate Accounts Receivable Specialist to join our team in our Richmond, VA location. The Specialist will be responsible for full supporting life cycle accounts receivable management in a fast-paced, high volume, customer centric, metrics driven environment.?
Responsibilities:
Resolve customer issues impacting payment of invoices through pro-active, out-bound communication with clients and the sales team
Drive high customer satisfaction and retention levels through relationship building, professional and courteous communication
Manage high transaction volume portfolio in a competitive customer centric environment
Become proficient in understanding of company A/R life-cycle within a 2-month time frame
Identify root causes and scenarios that require the need to escalate slow or non-pay situations
Basic Qualifications:
Bachelor's degree required from an accredited, not-for-profit college or university, in Finance or related field of study preferred.
A track record of commitment to prior employees.
Up to one year of related experience in customer service, outbound calling, and/or finance.
Ability to problem solve. We want our team members to think outside the box and be innovative to find the best resolution for the customer.
Good listener who can multitask to solve problems.
Ability to work within time deadlines by prioritizing workload and understanding the priority business outcomes.
Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas. All qualified candidates will be given an assessment to determine their knowledge of Microsoft Excel 2016
Excellent oral and written communication skills required.
Ability to be flexible and adapt to changing situations at a high growth company, especially in the period of month/quarter/year-end closing.
Preferred Qualifications and Skills:
Completed internship in Finance or related field preferred.
Prior experience working in out-bound calling type services environment.
Evidence of strong academic performance in college.
WHAT'S IN IT FOR YOU?
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.
Our benefits package includes (but is not limited to):
Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
Commuter and parking benefits
401(K) retirement plan with matching contributions
Employee stock purchase plan
Paid time off
Tuition reimbursement
On-site fitness center and/or reimbursed fitness center membership costs (location dependent).
Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.
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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing